Experience

Insurance Protection Solutions, INC.

• United States
• Insurance
• 1 - 100 Employee

• Agency Assistant Manager

  • Feb 2021 - Apr 2023

  Williamsburg, Virginia, United States Managing agency member database and quoting system Auditing signed documents from agents and members Website and marketing development for agency Training and onboarding new staff (login credentials, appointments, etc.) Helping Agency Principle develop new office processes and systems Building rapport with member Working with team members to solve member problems; billing, technical, etc. Providing explanations about the importance of life insurance to families. Helping… Show more Managing agency member database and quoting system Auditing signed documents from agents and members Website and marketing development for agency Training and onboarding new staff (login credentials, appointments, etc.) Helping Agency Principle develop new office processes and systems Building rapport with member Working with team members to solve member problems; billing, technical, etc. Providing explanations about the importance of life insurance to families. Helping our members review their accounts to ensure their financial assets are properly protected.

• Associate Agent

  • Jan 2020 - Feb 2021

  Williamsburg, Virginia, United States Answering member service calls Reviewing member accounts Handling debit/credit/bank payments



Goodrich & Watson Insurers, Inc.

• Personal Lines Insurance Agent

  • Sep 2017 - Sep 2019

  Newport News, Virginia, United States



Faneuil Inc

• Call Center Representative

  • Jan 2016 - Apr 2017

  Hampton, Virginia, United States



Delhaize America

• Assistant Retail Price Coordinator

  • Jun 2014 - Jan 2016

  Poquoson, Virginia, United States