John Jefford

Training Manager at SES Aviation
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Location
UK

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5.0

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Richard Tillbrook

John was a genuine breathe of fresh air to deal with at the airport. A real gentleman, very much in control of everything, no nonsense straightforward approach, efficient and does what he says he will do when he says he will do it. Highly recomended.

Neil Banks

John held several positions in BAA at Stansted over a number of years, from delivering training to managing a fast-moving ever-changing operation, with a keen eye for detail and a business understanding which allowed him to balance compliance and cost to deliver results. As Control Centre Manager, John 's responsibility focused on managing a team who were responsible for the hub of airport information and control, receiving vital information, processing , responding and disseminating as required.

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Experience

    • United Kingdom
    • Airlines and Aviation
    • 1 - 100 Employee
    • Training Manager
      • Oct 2022 - Present

    • Senior Operations Manager
      • Oct 2021 - Nov 2022

    • United Kingdom
    • Security and Investigations
    • 100 - 200 Employee
    • Senior Aviation Operations Manager - TAP.cert | ABILD | Dft Certified Training Instructor
      • Apr 2016 - Present

    • Senior Contracts Manager
      • Dec 2015 - Apr 2016

    • Security Manager - For DTZ Property Management
      • Jul 2011 - Nov 2015

      Responsible for the safety and security of portfolio of 21 buildings located within the City of London. Providing direct line management for a team of 16 Security officers operating across a 24hr shift pattern.Developing and reviewing strategic operational procedures in relation to safety and security by carrying out operational risk assessments and identifying adequate control measures. Provide effective client liaison, building working relationships with all heads of department and building occupiers alike. Build, motivate and develop and effective security team through the provision adequate training / coaching utilising site specific material developed and produced on site.

    • Head of Aviation Services
      • Jul 2019 - Present
    • Trainer & Consultant
      • Jul 2020 - Feb 2023
    • Regional Security Operations Manager
      • Oct 2010 - Jun 2011

      Responsible for the monitoring / operational management of all daily security & operational activity & provisions for a Major retail Operator. Providing effective security / loss prevention measures across 138 food stores & 64 mixed retail businesses. Ensuring legislative compliance & providing organisational development, focused customer service delivery, cost control & resource utilisation. Responsible for the monitoring / operational management of all daily security & operational activity & provisions for a Major retail Operator. Providing effective security / loss prevention measures across 138 food stores & 64 mixed retail businesses. Ensuring legislative compliance & providing organisational development, focused customer service delivery, cost control & resource utilisation.

    • United Kingdom
    • 1 - 100 Employee
    • Airport Control Centre Manager
      • Jan 2006 - Jan 2009

      Responsible for: the monitoring / operational management of all terminal daily security & operational, Facilities and soft services activity, for operations processing up to 40,000 passengers per day. Proactively manage complex, multifaceted operations with 45 reporting Managers and up to 450 mixed disciplined staff, across 24hrs shift patterns. Managing attendance improvement programmes, carrying out yearly reviews and quarterly appraisals & implement HR, disciplinary and investigative procedure when necessary. Research develop and implement emergency orders / contingency plans, test /review these by way of table top and physical scenarios to ensure effective business recovery. These being supportive of the BS 25999 standard/ ISO2007. Provide weekly Operational reports / advice to senior managers after regular review and investigation of information by statutory bodies and others.Develop productive working relationships with a diverse business community; such as the Department for Transport , Essex Police, Special Branch, BAI, Airlines, Handling agents, retailers etc: providing an effective liaison with a ‘one stop shop’ approachEffectively manage / mentor the airport control centre, maintaining the highest level of safety, security & operational performance, developing & implementing Incident management and business continuity/ recovery plans.

    • Baggage Duty Manager
      • Jan 2004 - Jan 2006

      Responsible for all operational and maintenance activity relating to, baggage delivery systems. Planning Maintenance schedules, maintain asset register and monitoring costs. Develop and deliver effective contingency plans.

    • Security Training & Development Manager
      • Jan 1998 - Jan 2004

      Responsible for the design, development and delivery of aviation / general security related training, to a wide variety of operational personnel:

    • Security Team Supervisor / Officer
      • Jan 1990 - Jan 1998

Education

  • Alec Hunter High School

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