Experience

iROCKER Inc

• United States
• Manufacturing
• 1 - 100 Employee

• Director Of Operations

  • May 2020 - Present

• General Manager

  • Oct 2017 - May 2020



Crowley

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Crossdock Operations Lead

  • Jun 2016 - Oct 2017

  Lead cross dock coordinator for all Jacksonville import freight and all Midwest export freight ▪ Coordinate labor with warehouse for transfer of freight into domestic trucking or rail equipment▪ Dispatch inland drayage of import freight from Jacksonville and Ft Lauderdale ports to warehouse and rails▪ Use multiple rail lines for transport of freight to and from Jacksonville ports for crossdocko Proficient in all their transportation systems for rail billing and tracking purposes

• Freight Broker

  • Feb 2014 - 2017

  • Responsible for developing and managing relationships with carriers and customers to ensure customers goals and requirements are met.• Responsible for growing revenue, approving spot requests and obtaining rate agreements.• Solicit truck load and volume shipments• Track shipments and resolve discrepancies • Coordinate pickup and delivery schedules. • Negotiate rates for service.• Maintain customer relations and communicate with customers to solicit business and provide solutions

• Southeastern Logistics Coordinator

  • Jun 2012 - Feb 2014

  • Coordinate transportation for booked loads in all of Southeast United States• Track and trace loads to ensure they arrive on time for their scheduled sailings• Provide appropriate matchbacks for most efficient and cost effective moves• Manage customer container pools: - Nestle' - Kellogg - Procter & Gamble - Pep Boys - Whirlpool• Manage Crowley container pools

• Southeastern Customer Service Representative

  • Aug 2011 - Jun 2012

  • Confirmed loading information for all customers in Florida, Georgia and Eastern Tennessee• Provided sailing and documentation information • Collected billing information for detention and demurrage charges • Developed professional relationships to learn customer habits and routines to provide the best customer service

• Liner Service & Intermodal Internship

  • Dec 2010 - Aug 2011

  • Updated customer profiles• Reconciled customer and Crowley equipment inventory reports• Scheduled customer pickups and deliveries for all of the US• Tracked and traced loads