Experience

Magic

• United States
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Workforce Coordinator

  • Feb 2022 - Present

  Works and Accomplishments:● Monitor, analyze, and report Cloudie quality data to Workforce and Operations team for evaluation of the current performance of the Cloudie pool. ● Based on these analyses, recommend corrective and preventive actions to mitigate risks and improve the overall and individual quality of Cloudies.● Conduct Masterclass along with Ops Quality POC to supplement learning and strengthen Cloudie Quality.● Facilitate performance review and disciplinary investigation on incident reports, observed behavioral patterns, and quality decline on specific or group of Cloudies. Show less

• Virtual Assistant - Dedicated

  • Aug 2021 - Feb 2022

  Works and Accomplishments:● Virtually assisting 2 dedicated clients on a daily basis on any request that they have.● Coordinating with suppliers for product inventory, sourcing new suppliers for start-up business, and managing Shopify online store for 2 locations from product management and store navigation management.

• Creative Solutions Specialist

  • Feb 2021 - Nov 2021

  Works and Accomplishments:● Receiving requests via text from clients and handling it from start to finish. Requests can be anything from having flowers delivered to someone's grandmother, all the way to finding a private jet that can fly to Norway in 4 hours.● Handling the research, booking, coordination and logistics; including making and receiving phone calls, and sending emails to fulfill the task as needed. e.g. research requests, online deliveries, booking appointments, other personal assistant tasks, etc. Show less



Astec Consumer Power Product Inc.

• Communications Associate

  • May 2019 - Sep 2020

  Works and Accomplishments: • Lead in planning, overseeing, and executing plans for top-down programs to ensure a smooth running of the program, up to reporting on the activity after the event. • Plan, lead, organize, execute, and report social events and volunteer activities to uplift morale and strengthen camaraderie in the workplace. • Ensures audit readiness through regular data collection, updates, and reports. • Draft, revise, and release communications through text, and email. This also includes design and the layout of paraphernalia needed to disseminate vital information within the company. Role: To lead in the planning and execution of the company's communication programs, including top-down and bottom-up programs, recognition programs, employee activities, and other special events and projects. The job holder may lead activities, and build a network of volunteers, as well as manage physical and digital assets that are used or come out of these programs. Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Site HR Associate

  • May 2017 - Dec 2017

  Works and Accomplishments: • Site HR / HR-Operations – supporting and assisting all operations related concerns, such as; o Employee Relations – handling, facilitating, evaluating, and closing disciplinary cases. o Training & OD – conducting new hire orientations and facilitating engagement activities. o Compensation & Benefits – collecting and releasing government-related documents. o Recruitment – managing 201 files and conducting exit interviews. • Recognized for the success of a customer audit that our team have led. Show less



Artesyn Embedded Power

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Communications Associate

  • Mar 2015 - Mar 2017

  Works and Accomplishments: • Improved and maintain closure rate of the HR Feedback Log by twice its number; 40%-84%. • Co-organize the company’s Engineering Symposium with Training & Development Team. • Lead a collaborative project with HR-Training, Financial Literacy Seminar for employees. • Successfully lead the Christmas activity for the Laguna factory. • Assisted in ensuring the compliance of the HR department with EICC and ISO requirements. Role: To assist in the planning and execution of the company activities and communication programs, including top-down and bottom-up programs, recognition programs, employee activities, and other special projects. This also includes support for feedback programs from the running of the survey, up to monitoring of issues raised, and following through and creating reports on the action items. The job holder will also be expected to manage the group's physical and digital assets that are used in running communication programs and activities. Show less



Maximum Solutions Corporation

• HR Assistant

  • Sep 2014 - Feb 2015

  Deployed to Artesyn Embedded Technologies Deployed to Artesyn Embedded Technologies