Experience

Thinking Dimensions Global Consulting

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Operation Director

  • Jul 2006 - Present

  Thinking Dimensions Global (TDG) is an international management consultancy renowned for its problem solving & decision making processes. We deliver EBITDA impacting outcomes to clients through 3 distinct global offerings: Strategic Transformation, Continuous Service Improvement and Critical Thinking.TDG has a global network of internationally experienced consultants, specializing in helping management teams make strategic, tactical and operational decisions. The IT Continual Service Improvement (IT CSI) practice is helping CIO’s and IT Professionals to reduce critical systems downtime, IT operational costs and fixing failing IT projects. Our value-adding proposition is ‘outcomes’ based rather than ‘activities’ based. We work alongside our clients and enter into a partnership with joint accountabilities to deliver agreed common outcomes.TDG has a firm belief that the cause of downtime, unwanted costs and project failures is the inability of IT Professionals to solve an incident quickly, accurately and permanently. The key is to combine a culture friendly Root Cause Analysis support system with targeted skills transfer, the embedding of questions, tools and techniques and a minimalistic Rules of Engagement practice. Discover… How we use the three simple skills of; • itSRA℠ - Service Restoration Analysis, which is the ability to recover the disruption of service quickly and effectively. • itTCA℠ - Technical Cause Analysis, which is how to find the technical cause of an incident accurately. • itRCA℠ - Root Cause Analysis, which is the correct identification and removal of the root cause to avoid any reoccurrence of the incident. Find out more by contacting john@thinkingdimensions.com or visiting the website www.thinkingdimensionsglobal.com Show less

• Operations Director

  • Jul 2006 - Present

  Responsibility for the day to day operations of Thinking Dimensions (UK). To include:Marketing, selling and establishment of a profile for the K&F branded products.Delivery of development workshops and consulting in the Continual Service Improvement (CSI) processes. Support and development of the existing TD teams in the EMEA region



OnTrack International

• Bishop Stortford

• Consultant

  • Jan 2012 - Present

  The promotion and delivery of the KEPNERandFOURIE range of solutions offered by On Track International. This includes products and processes related to Problem Solving and Decision making as well as "Communicating and Making Decisions". This role includes the promotion and adoption of the KEPNERandFOURIE itRCA process and its integration within the host organisation's IT department to ensure the increased efficiency in incident and problem management The promotion and delivery of the KEPNERandFOURIE range of solutions offered by On Track International. This includes products and processes related to Problem Solving and Decision making as well as "Communicating and Making Decisions". This role includes the promotion and adoption of the KEPNERandFOURIE itRCA process and its integration within the host organisation's IT department to ensure the increased efficiency in incident and problem management



Winn Road Management Company

• Southampton, United Kingdom

• Director

  • Apr 2010 - Present

  Appointed director by the apartment owners at Windsor Court. Fulfil normal director duties within the organisation established as a not for profit entity. Appointed director by the apartment owners at Windsor Court. Fulfil normal director duties within the organisation established as a not for profit entity.



Twyford Prep School

• Winchester

• IT Consultant

  • Sep 2002 - Sep 2013



Thinking Dimensions - South Africa

• Sandton Johannesburg

• Business Development

  • Jan 1996 - Jul 2002



St Peter's College Sandton

• Sandton Johannesburg

• Marketing Manager

  • Jan 1992 - Dec 1995



MAST South Africa

• Sandton South Africa

• Business Development and Project Manager

  • 1988 - 1992



B & D Education Systems

• Sandton South Africa

• Training and Systems Development

  • Jan 1983 - Dec 1989



The Ridge Preparatory School

• Johannesburg South Africa

• Teacher and Boarding House Master

  • Sep 1979 - Dec 1982



Rhodesian Defence Force

• Zimbabwe

• Officer in the RhACR

  • Jan 1975 - Aug 1979



Department of Education - Rhodesia

• Ministry of Education

• Teacher - Rhodes Estate Prep School Matopos

  • Jan 1973 - Dec 1974



Department of Education Rhodesia

• Gwanda Matabeleland

• Teacher - St Christopher's School

  • Jan 1972 - Dec 1972