Experience

Duncan and Son Lines

• United States
• Truck Transportation
• 1 - 100 Employee

• IS/IT Generalist

  • Oct 2021 - Present

  Buckeye, Arizona, United States



Swift Transportation

• United States
• Transportation/Trucking/Railroad
• 700 & Above Employee

• Help Desk Technician

  • Feb 2020 - Aug 2021

  Phoenix, Arizona Area



Ciox Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Desktop Support Technician

  • Nov 2017 - Sep 2019

  Phoenix, Arizona Area Apply ITIL principles to analyze application issues Provide second and third level desktop support Coordinate desktop system maintenance and support with vendors Imaging and Maintaining Laptops / Desktops Remote troubleshooting and problem solving.



Grand Rapids Community College

• United States
• Higher Education
• 700 & Above Employee

• IT Customer Support

  • Jul 2015 - Aug 2016

  Basic responsibilities included: Supporting students / staff over the phone & in person Resetting passwords for accounts and online systems Resolving Microsoft Office issues both in Word and Excel Resolving issues within Explorer/Chrome/Firefox regarding company websites compatibility



Ferris State University

• United States
• Higher Education
• 700 & Above Employee

• Help Desk

  • Aug 2014 - May 2015

  Flite library Basic responsibilities included: Basic printer issues (toner, paper jam, error messages) Desktop troubleshooting (freezing computer, lost file, send to printer) Resolving Microsoft Office issues both Word and Excel Updating Windows & programs on desktop computers



Fab-Lite Inc

• Production Worker

  • May 2012 - Aug 2014

  Manstee,Michigan Paint Line Break press operator Welding of cabinets



Family Farm and Home

• General Worker

  • May 2011 - Aug 2011

  Manistee,Michigan Worked retail sales floor Stocking and maintaining shelves Daily duties