John Harvey
Implementation Consultant at Idlewild Partners- Claim this Profile
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Bio
Jahari Soward, MBA, CIR
Being focused isn't just critical in life but it's critical in business. One of the things I admire about John is his ability to never lose focus on long-term goals. John doesn't just do what is expected but he goes the extra mile. John, thank you for your contributions to TechBridge! Continue to step out of your comfort zone and take risks!
Donovon Carter
During my tenure at TechBridge, I worked very closely with John and came to really appreciate his perspective, efficiency and ability to wear multiple hats. In addition to managing our internal IT, John would often work as a Project Manager, Technical Lead on sales calls and also assist in areas of account management. John really cares about the nonprofits he serves at TechBridge and was always willing to go above and beyond to see to it that the work was done and done well. He thinks outside the box and is a great asset to the TechBridge team. I would be delighted to work with him again, if given the opportunity.
Jahari Soward, MBA, CIR
Being focused isn't just critical in life but it's critical in business. One of the things I admire about John is his ability to never lose focus on long-term goals. John doesn't just do what is expected but he goes the extra mile. John, thank you for your contributions to TechBridge! Continue to step out of your comfort zone and take risks!
Donovon Carter
During my tenure at TechBridge, I worked very closely with John and came to really appreciate his perspective, efficiency and ability to wear multiple hats. In addition to managing our internal IT, John would often work as a Project Manager, Technical Lead on sales calls and also assist in areas of account management. John really cares about the nonprofits he serves at TechBridge and was always willing to go above and beyond to see to it that the work was done and done well. He thinks outside the box and is a great asset to the TechBridge team. I would be delighted to work with him again, if given the opportunity.
Jahari Soward, MBA, CIR
Being focused isn't just critical in life but it's critical in business. One of the things I admire about John is his ability to never lose focus on long-term goals. John doesn't just do what is expected but he goes the extra mile. John, thank you for your contributions to TechBridge! Continue to step out of your comfort zone and take risks!
Donovon Carter
During my tenure at TechBridge, I worked very closely with John and came to really appreciate his perspective, efficiency and ability to wear multiple hats. In addition to managing our internal IT, John would often work as a Project Manager, Technical Lead on sales calls and also assist in areas of account management. John really cares about the nonprofits he serves at TechBridge and was always willing to go above and beyond to see to it that the work was done and done well. He thinks outside the box and is a great asset to the TechBridge team. I would be delighted to work with him again, if given the opportunity.
Jahari Soward, MBA, CIR
Being focused isn't just critical in life but it's critical in business. One of the things I admire about John is his ability to never lose focus on long-term goals. John doesn't just do what is expected but he goes the extra mile. John, thank you for your contributions to TechBridge! Continue to step out of your comfort zone and take risks!
Donovon Carter
During my tenure at TechBridge, I worked very closely with John and came to really appreciate his perspective, efficiency and ability to wear multiple hats. In addition to managing our internal IT, John would often work as a Project Manager, Technical Lead on sales calls and also assist in areas of account management. John really cares about the nonprofits he serves at TechBridge and was always willing to go above and beyond to see to it that the work was done and done well. He thinks outside the box and is a great asset to the TechBridge team. I would be delighted to work with him again, if given the opportunity.
Experience
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Idlewild Partners
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United States
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Non-profit Organizations
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1 - 100 Employee
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Implementation Consultant
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Sep 2021 - Present
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TechBridge, Inc.
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Non-profit Organizations
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1 - 100 Employee
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Senior Solutions Architect
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Feb 2013 - Oct 2021
As a Solutions Architect at TechBridge, I use my technical skill set with other professional experiences and skills developed over 20 years in the field. I believe in using a holistic approach for application implementation and successful adoption. This thoughtful approach will help keep TechBridge well positioned to understand our customers' needs and to empower nonprofits through a better, more efficient use of technology.For the last 5+ years I have enjoyed diving deeper into the world of Salesforce. It is such a fun platform. It has been such a pleasure working with our nonprofit clients, helping to directly support their efforts as they work to make our communities betters. Whether it's helping to improve fundraising capabilities for a group in Alabama dedicated to funding cancer research, assisting an Atlanta area shelter serve more clients, or helping implement a program management solution so a residential housing nonprofit can more effectively transition client families into permanent housing; working with the Salesforce platform is a joy.I currently provide IT Consulting Support for TechBridge Nonprofit customers seeking to modernize and move to their on premise solutions cloud. I am a SME for Salesforce.org's Nonprofit Success Pack (NPSP), Exponent Case Management (ECM) for Salesforce, and custom Salesforce solutions. Our Consulting Services include technical requirements gathering, solution design, implementation planning, training support, data migration assistance and post go-live support focusing on Salesforce. I love working the Salesforce platform!I hold the following certifications:Salesforce Certified Nonprofit Cloud Consultant 2021Salesforce Certified Administrator 2019Microsoft MCSA: Office 365 certification in 2017Network +CompTIA A+Knowledge of technologies includes:Salesforce.org and Salesforce.comOffice 365 CloudWindows Server, Windows and Apple OSX operating systems, plus Microsoft Office suite applications
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Account Manager - Clients Services
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Aug 2011 - Jan 2013
Work as a client advisor, facilitator and strategic planner for nonprofit customers with Windows-based networks and systems as part of Managed Services Provider (MSP) Team.Additional roles include:New client on boarding - coordinating internal team of help desk, engineering, administrative and client services personnel to transition customer on as new Managed Services customer.IT Assessments - perform discovery, analysis, document creation and presentation on fixed fee projects to capture current state, identify risk and provide a road map for improvement based on alignment with the organization's strategic plan and missionProject Planner - primary architect for client projects (network upgrades, server replacements, application upgrades and workstation implementations)Implementer of new technology - transitioned customers to the use of Office 365 and SharePoint cloud-based services and technology. Expertise includes Exchanged-based and non-Exchange-based migrations. Relationship Management - spearheaded new pricing and managed services subscription offering
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Client Services Engineer
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May 2010 - Aug 2011
On-boarded clientsWrote and presented technical assessmentsProvide remote and on-site system support to Windows-based networks and systems.Server implementation and troubleshooting, including data backup and disaster recovery for Active Directory domains. Design, install, manage and maintain network infrastructure, specializing in Cisco devices. Administer enterprise applications such as SharePoint, SQL server, and Exchange SharePoint 3.0 and SharePoint Server 2007 installation and configuration
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Network Engineer
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Sep 2008 - May 2010
Provide remote and on-site system support to Windows-based networks and systems.Server implementation and troubleshooting, including data backup and disaster recovery for Active Directory domains. Design, install, manage and maintain network infrastructure, specializing in Cisco devices. Administer enterprise applications such as SharePoint, SQL server, and Exchange SharePoint 3.0 and SharePoint Server 2007 installation and configuration
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Education
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1987 - 1990
The University of Texas at Austin
BA, English -
1986 - 1987
Del Mar College
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1984 - 1985
The University of Tulsa
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