John Hancock
Flooring Sales Manager at Sterling Home- Claim this Profile
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Bio
Experience
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Sterling Home
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United Kingdom
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Retail
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1 - 100 Employee
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Flooring Sales Manager
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Oct 2022 - Present
Flooring Sales Manager - Managing and improving sales of Carpet, Engineered Wood and Luxury Vinyl Tile. Leading and organising the Flooring department at quarterly Clearance Events as an additional task. Flooring Sales Manager - Managing and improving sales of Carpet, Engineered Wood and Luxury Vinyl Tile. Leading and organising the Flooring department at quarterly Clearance Events as an additional task.
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Three UK
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United Kingdom
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Telecommunications
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700 & Above Employee
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Sales Advisor
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Oct 2013 - Oct 2022
Achievements in this position consisted of being the most consistent for exceeding targets within the business and have also ranked within the top fifty within the company several times. Being one of the most respected staff within the area I have helped train and develop sales techniques within other stores mainly on aspect of Insurance and “Dual Sales” which is currently the company’s main focus. Overall within the year I averaged 163% against target with peaks as high at 283% on Insurance and 246% on Dual Sales during peak months. Key Job Aspect: • Creating & Assigning Contracts • Solving Customer Hardware Issues • Increasing Store Conversion • Opening & EOD Duties • Running Consumer Credit Checks i have recently rejoined the network after negotiations of progression within the company. Show less
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Telefónica
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Spain
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Telecommunications
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700 & Above Employee
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Sales Consultant
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Jul 2015 - Jul 2016
During my time with Telefonica, I have so far been recognised by Management and Upper Management for both customer satisfaction and performance. Within my second month with the company I won a 48 Inch TV for performance in companywide competition. In January 2016 I was chosen for a regional program, designed to help boost performance by sharing sales tactics with other high performance associates and distributing tactics throughout the region. Within Telefonica I have helped accelerate it’s in branch sales by sharing my tactics with other team members. I have also had ground breaking results with Mobile Broadband having sold over 32 mobile broadband products within a single. • Creating & Assigning Contracts • Solving Customer Hardware Issues • Increasing Store Conversion • Opening & EOD Duties • Running Consumer Credit Checks • Increasing Insurance Attachment • Store Deliveries & Stock Control • Increasing Product Dual Sales • Developing New Sales Tactics Show less
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Christmas Tree Land
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Kinross, United Kingdom
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Marketing Assistant
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May 2012 - Nov 2013
• Updating & Maintaining Website • Designing Advertisements • Reception Duties • Arranging Meetings with Clients • Cold Call Sales (B2B & B2C) • Product Photography • Stock Control • Liaising with Suppliers • Updating & Maintaining Website • Designing Advertisements • Reception Duties • Arranging Meetings with Clients • Cold Call Sales (B2B & B2C) • Product Photography • Stock Control • Liaising with Suppliers
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Bein Inn
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Perth, United Kingdom
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Marketing Assistant
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Jul 2011 - Mar 2012
• Marketing Strategy Implementation • Maintaining Book Keeping • Producing, Analysing Sales Figures • Arranging Meetings with Clients • Customer Information & Data –Entry • Producing Marketing Proposals • Marketing Strategy Implementation • Maintaining Book Keeping • Producing, Analysing Sales Figures • Arranging Meetings with Clients • Customer Information & Data –Entry • Producing Marketing Proposals
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Allt nan Ros Hotel
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Onich, Fort William
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Operations Manager
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Nov 2008 - Jun 2011
• Increase of Revenue through Expanding Business • Recruiting & Training New Staff • Implementing New Systems & Software Packages • Promoting and Creating Functions • Analysing, Delivering Sales Figures • Increasing Reservations & Bookings • Company Promoting - Digital Media • Planning & Promoting Service • Increase of Revenue through Expanding Business • Recruiting & Training New Staff • Implementing New Systems & Software Packages • Promoting and Creating Functions • Analysing, Delivering Sales Figures • Increasing Reservations & Bookings • Company Promoting - Digital Media • Planning & Promoting Service
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H.Samuel
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Retail
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200 - 300 Employee
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Supervisor
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Feb 2007 - Nov 2008
• Reach and exceed targets • Deliver High Customer Service • Cashing Up & EOD Duties • Store Opening & Closing • Training New Staff Members • Sales Training • Reach and exceed targets • Deliver High Customer Service • Cashing Up & EOD Duties • Store Opening & Closing • Training New Staff Members • Sales Training
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Zero Style Designs
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South Queensferry, Edinburgh
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Managing Director
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Apr 2006 - Feb 2007
• Designing & Developing POS • Processing Business Leads • Generating Additional Business for Partners • Price Negotiation - B2B, B2C • Face to Face Prospecting • Phone Prospecting • Developing Digital Advertising • Promoting/Demonstrating Business Features • Designing & Developing POS • Processing Business Leads • Generating Additional Business for Partners • Price Negotiation - B2B, B2C • Face to Face Prospecting • Phone Prospecting • Developing Digital Advertising • Promoting/Demonstrating Business Features
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The Two Bridges / Woodmill Taverns
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Edinburgh, Dunfermline, United Kingdom
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Senior Management
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Feb 2002 - Feb 2007
• Till Hardware & Software Setup • Training & Motivating Staff • Cashing Up & EOD Duties • Book Keeping & Budget Controlling • Training New Staff Members • Designing New Marketing Tools • Non exhaustive Managerial Duties • Till Hardware & Software Setup • Training & Motivating Staff • Cashing Up & EOD Duties • Book Keeping & Budget Controlling • Training New Staff Members • Designing New Marketing Tools • Non exhaustive Managerial Duties
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Education
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Fife College
Higher National Diploma, Furniture Design and Manufacturing -
Fife College
National Qualification, Photography -
Fife College
HND, Applied Digital Media & Technologies