General Manager

• Feb 2023 - Present

Driver Operations

• Sep 2021 - Feb 2023

Business Agent

• Oct 2018 - Sep 2021

National Director of Drive Operations

• Jun 2017 - Sep 2018

Director of Operations

• May 2016 - Jun 2017

General Manager

• Jan 2016 - Mar 2016

Safety & Training

• Aug 2015 - Mar 2016

PUBLIC SAFETY CONSULTANT

• Oct 2008 - Aug 2015

Specializing in consulting role to management, investigations, training programs, evaluations and coordination of personal protective equipment, OSHA compliance, worker’s compensation matters, on-site safety audits,developing and assuring policies and procedures. Principal areas of concentration: • Reimbursement and Subscription Consulting Services • Strategic Planning • EMS Administration, Financial and operating Consulting • EMS System Assessments • Compliance Assessments including Claim Review and Auditing • Mergers and Consolidations • Occupational Health and Safety (OSHA) • Hazard and Emergency Preparedness • Request for Proposal Writing and Editing • Expert Witness Services Show less

Director

• Jan 2011 - Nov 2011

Manage an operations budget of $15 million. Direct strategic sales and marketing efforts in the Indianapolis and Terre Haute markets. Administer a comprehensive system designed to ensure the appropriate management of 220 medical transport personnel. Handle incident investigations for all customer-related service issues. Document and enforce policies for employee conduct. Adhere to strict quality improvement standards covering all operational functions of the business. Direct efforts to fulfill capital budget requests and achieve P&L monthly targets. Show less

Regional Vice President (Southern Operations) Care Ambulance

• Jul 2003 - Jan 2009

Controlled an operations budget of $28 million. Coordinated strategic sales and marketing activities in the Georgia, Alabama, and Florida markets. Managed the integration of all mergers and acquisitions in the region. Interfaced between all municipalities and government agencies regarding emergency preparedness and EMS 911 response. Administered all system status management plans, ensuring the proper deployment and staffing of all EMS resources in all counties and municipalities served by the company. Directed efforts to fulfill capital budget requests and achieve P&L monthly targets. Show less

Division General Manager

• Jan 2002 - Jul 2003

Managed an operations budget of $18 million. Directed strategic sales and marketing efforts in the Baltimore and Washington, DC markets. Administered a comprehensive system designed to ensure the appropriate management of 300 medical transport personnel. Handled incident investigations for all customer-related service issues. Documented and enforced policies for employee conduct. Adhered to strict quality improvement standards covering all operational functions of the business Managed an operations budget of $18 million. Directed strategic sales and marketing efforts in the Baltimore and Washington, DC markets. Administered a comprehensive system designed to ensure the appropriate management of 300 medical transport personnel. Handled incident investigations for all customer-related service issues. Documented and enforced policies for employee conduct. Adhered to strict quality improvement standards covering all operational functions of the business

Intern, Office of Emergency Preparedness

• May 2001 - Dec 2001

Performed a hazard vulnerability analysis for the Stars & Stripes Healthcare Network. Assisted in planning and coordinating a multi-agency mass casualty incident drill along with performing a post-incident critique. Complied with JCAHO guidelines to develop emergency preparedness programs as well as revise and update the VA Hospital of Philadelphia's multi-hazard emergency plan. Performed a hazard vulnerability analysis for the Stars & Stripes Healthcare Network. Assisted in planning and coordinating a multi-agency mass casualty incident drill along with performing a post-incident critique. Complied with JCAHO guidelines to develop emergency preparedness programs as well as revise and update the VA Hospital of Philadelphia's multi-hazard emergency plan.

Director of Operations

• Jan 1997 - Jan 1999

Managed day-to-day operations and a $43-million budget for an $84-million subsidiary of Laidlaw Inc. providing emergency medical services to 200,000+ patients annually in the Greater Delaware Valley. Oversaw a comprehensive system designed to ensure optimal management of 450 medical transport staff. Provided leadership to 6 field managers, 5 terminal supervisors, and 13 crew supervisors. Handled incident investigations for all customer-related service issues. - Training and Quality Improvement Manager 1997 Managed all internal training and continuing education for 1,500 field employees. Directed all aspects of the company's EMS Training Academy as well as the development of all program offerings, including continuing education and EMT/paramedic courses. Developed a basic and advanced life support CQI program, clinical policies and procedures, and a field training office program. Supervised a regional staff of ten EMS professionals. Show less

Clinical Manager

• Jan 1995 - Jan 1996

Served as a clinical liaison to all company medical directors as well as regional and state EMS officials. Monitored the verification of all EMT and EMT-P certifications, including continuing education requirements, along with State Department of Health vehicle licensure inspections. Supervised five EMS professionals and conducted performance reviews of all paramedics. Distributed narcotics in accordance with federal and state regulatory agency laws. Served as a clinical liaison to all company medical directors as well as regional and state EMS officials. Monitored the verification of all EMT and EMT-P certifications, including continuing education requirements, along with State Department of Health vehicle licensure inspections. Supervised five EMS professionals and conducted performance reviews of all paramedics. Distributed narcotics in accordance with federal and state regulatory agency laws.

Paramedic/Field Supervisor

• Jan 1992 - Jan 1995

Performed precepting of all paramedics and EMTs. Enforced company policies and standards. Performed advanced life support pre-hospital, inter-facility, and critical care transport of patients requiring ECG monitoring, defibrillation, IV medication administration, intubation, mechanical ventilation, transcutaneous pacing, intra-aortic balloon pumping, and pulmonary artery catheterization. Previously served as a Paramedic with Performed precepting of all paramedics and EMTs. Enforced company policies and standards. Performed advanced life support pre-hospital, inter-facility, and critical care transport of patients requiring ECG monitoring, defibrillation, IV medication administration, intubation, mechanical ventilation, transcutaneous pacing, intra-aortic balloon pumping, and pulmonary artery catheterization. Previously served as a Paramedic with