John Greenhalgh
Call Centre Manager at Atrium Legal Services- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Bolton, England, United Kingdom, UK
Languages
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English -
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Experience
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Atrium Legal Services
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United Kingdom
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Consumer Services
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1 - 100 Employee
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Call Centre Manager
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Oct 2010 - Present
To create sustain and motivate a stimulating environment in which world class customer service enriches the life cycle of the clients.To manage relationships between all internal and external partners to agree and exceed KPIs.Utilising all previous experience to bring about a workforce who are capable of handling change and exceeding expectations
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Call centre manager
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Oct 2009 - Present
Recruitment/operational management in the absence of the operational manager.Training/HR/compliance/call centre management/process improvement
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