John Gould, CRL

Vice President of EAM Services & Business Development at JFC & Associates
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Contact Information
us****@****om
(386) 825-5501
Location
Boston, Massachusetts, United States, US
Languages
  • English Native or bilingual proficiency
  • Italian Limited working proficiency

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Jym Spinelli

I worked closely with John when he selected DataSplice for mobile at Boston College. It was one of the best client experiences in my 15 years in the Maximo Marketplace! He is someone who thinks outside the box, thoroughly evaluates the solution, challenges the vendor to understand his needs and timelines, and offers the best Project Management! I am currently working with John in his new role at JFC as business partners and I am very excited about what the future will bring working alongside a true EAM/CMMS talent!

John Connell

John is a motivated and talented individual who can plan and execute the job at hand. John's professionalism and attention to detail is one of his key strengths.

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Credentials

  • Internet of Things: Business Implications and Opportunities
    MIT Sloan School of Management
    Nov, 2020
    - Nov, 2024
  • IBM Maximo Asset Management 7.5 Implementation
    IBM Tivoli
    Mar, 2013
    - Nov, 2024
  • TWIC
    Transportation Security Administration
    Jul, 2013
    - Nov, 2024
  • Certified Reliability Leader
    Association of Asset Management Professionals (AMP)
    May, 2018
    - Nov, 2024
  • OSHA 10 Hour Certification
    OSHA

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Vice President of EAM Services & Business Development
      • Jan 2021 - Present

    • Director of EAM Services
      • Oct 2015 - Dec 2020

    • Senior Principal Consultant
      • Dec 2012 - Oct 2015

      Enterprise Asset Management solution provider. Develop comprehensive deferred maintenance planning and asset management strategies for a variety of different industries including: education, commercial real estate, government, health care, rail, airline, power utilities, data centers, infrastructure, stadium and arenas.IBM Maximo Solution Provider - from upgrades, as maintained or new installations, JFC can tackle any and all Maximo challenges your organization may be facing. Aiding organizations in the delivery of mobile application and device implementation with a strong focus on business process improvement.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Associate Director of Facilities ~ Asset Management & Work Order Operations
      • Nov 2011 - Oct 2012

      • Serve as Associate Director of Facilities for Asset Management and Work Order Operations in support of Boston College’s Department of Facility Services.• Functional administration of Maximo EAM 7.5 application including all KPI, security settings, report requirements, dashboard development, system resource monitoring, escalation and work flow generation, preventative maintenance administration and overall general application support needs.• Act as administrator of university’s deferred maintenance capital plan ($50 Million) through integration of legacy data sets into Maximo, development of reports and asset lifecycle management.• Coordinate all preventative maintenance planning exercises for all trades groups working as the lead coordinator of the efforts for planning, scheduling and PM revisions.• Lead integration effort for campus BIM (building information modeling) interoperability efforts. Work includes integration of Maximo to Revit/Navisworks as well as process improvements surrounding data capture and document integration.• Manage university’s asset data collection efforts for all fixed and rotating facilities related assets.• Act as project manager for various facilities related alterations, renovations and replacement projects including HVAC, electrical, space enhancement and finish upgrades. • Develop departmental goals and strategy as they pertain to continual process improvement with specific regards to reliability centered maintenance, MRO process, work order management, report development and all facilities related technology efforts.

    • Manager of Quality Assurance
      • Nov 2008 - Dec 2011

      • Serve as Manager of Quality Assurance in support of Boston College’s Department of Facility Services.• Manage university's Centralized Maintenance Management Software program - Maximo, for all work order and preventative maintenance tasks.• Coordinate all summer project work in resident halls, including paint contract, carpet replacement, and project management of interior and exterior upgrades, budget forecasting and coordination of trades staff work schedule.• Manage university’s carpet and paint program including replacement and management of ‘5 year plan’ with regards to paint outs and carpet work.• Manage and coordinate various energy savings projects including coordination of re-lamping and metering projects. • Handle all customer service components of facility services group including interactions with all campus groups including Residential Life, Dinning, Academic and other support groups.• Manage operating budget of $1,000,000 for internal and external building upgrades.• Coordinate project management for all trades supervisors with regards to appropriation, vendor award records and bid processing ensuring high operational efficiency in the project management process (budget total in excess of $8,000,000).• Serve as an on call manager to respond to all campus facility related emergencies during 8 week rotation.• Committee member of Grounds Department administrative program review, detailing the workings of the Grounds Department in terms of current operations, management of resources and development of working plan for approval of Vice President of Facility Services.

    • Manager of Athletic Facilities
      • Jun 2007 - Nov 2008

      • Serve as Manager of Athletic Facilities in support of Boston College’s Division I Varsity Athletics Programming, including facilities game day preparation as well as daily maintenance, facilities repair coordination, student staffing, staff training as well as ensuring of NCAA and ACC rules compliance.• Develop turf management program for 190,000 square foot baseball, softball and football practice field including all soil amendments, budgeting and annual re-sod project.• Coordinate efforts for television production including truck parking, power assistance, camera location setup and crew for football, basketball and hockey games.• Manage and coordinate all equipment repairs including Zamboni, tractors, mowers, golf carts and Bobcat Toolcat. • Manage, schedule and process payroll for over 160 student staff in support of varsity contests, special events and facilities operations.• Organize and develop capital projects including floor refinishing, ice rink system maintenance and field repairs.• Manage union staff of 9 and 2 fulltime supervisors support of Boston College’s athletic campus.• Supervised the day-to-day facility maintenance of Boston College’s Alumni Stadium, Conte Forum, Kelly Rink, Shea Baseball and Softball complex, Newton Soccer Lacrosse and Field Hockey facility.• Develop annual operating budget of $400,000, cost recovery measures, overtime tracking and operational goals to ensure the highest level of operational efficiency.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Varsity Contest Manager/ Special Events Coordinator /Evening and Weekend Facility Manager
      • Jun 2005 - Jun 2007

      Develop annual operating budget of $400,000, cost recovery measures, overtime tracking and operational goals to ensure the highest level of operational efficiency. Develop annual operating budget of $400,000, cost recovery measures, overtime tracking and operational goals to ensure the highest level of operational efficiency.

    • Assistant Manager
      • May 2004 - Dec 2004

      Develop annual budgets, cost recovery measures and operational goals to ensure the highest level of operational efficiency.; Provided facilities management for a 65,000 square foot, two-sheet ice hockey and fitness training facility. Developed annual budget, sales targets, and staff yearly goals.Handled staff scheduling, product ordering for concessions and management of a daily staff of seven.Marketed various programs including hockey clinics, skating events and various leagues offered.Performed league scheduling, was commissioner of on site high school leagues, and acted as director for various age level tournaments.Managed the 3,500 square foot fitness center's marketing and new patron functions as well as oversaw equipment status and new product ordering. Operated the facilities two Olympia Ice Resurfacers as well as Blade Master skate-sharpening machine.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Operations Supervisor/Assistant Event Manager
      • Aug 2003 - May 2004

      Supervised the day-to-day operations of Yost Ice Arena, as well as assisted in event management for varsity hockey games. Managed game-day staff of approximately 75 employees, including event staff, security, concessions, pro shop and maintenance staff. Operated the arena's two Zamboni 500 Ice Resurfacing Machines for daily operations as well as on various game days.Developed, marketed and oversaw various events, parties, and fundraisers. Involved in various marketing, management, and budgeting projects contributing to the overall success of the facility.

Education

  • University of Michigan
    Masters, Sports Mangement
    2003 - 2004
  • Northeastern University
    Bachelor of Science, Business Management
    1998 - 2003
  • Scituate High School
    1994 - 1998

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