John Gallant
Software Quality Assurance Engineer at S2 Security Corporation- Claim this Profile
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Bio
Jeff Minch
John is a flexible, intuitive, and hard working consultant I have had the privilege of working with on many late night and weekend engagements testing customer call center systems over the years. John has excellent coding skills and possesses domain knowledge in the areas of Voice over IP (VoIP), PSTNs, Carriers, IVRs/VRUs and CTI screen pop. John has soft spoken customer service skills and is able to discuss complicated test results with customers and suggest possible technical issues that may be on their side based on the test results he's analyzing. John is known for working nights and weekends when necessary, multitasking across various priorities and working in a team oriented, goal based setting. John is an asset to any team or organization.
Rick Santos
I worked with John at Empirix on the Hammer CallMaster call center testing applications. Whenever I needed information for the product documentation, John was my go-to guy. Always helpful, very knowledgeable, and a pleasure to work with. I highly recommend John.
Jeff Minch
John is a flexible, intuitive, and hard working consultant I have had the privilege of working with on many late night and weekend engagements testing customer call center systems over the years. John has excellent coding skills and possesses domain knowledge in the areas of Voice over IP (VoIP), PSTNs, Carriers, IVRs/VRUs and CTI screen pop. John has soft spoken customer service skills and is able to discuss complicated test results with customers and suggest possible technical issues that may be on their side based on the test results he's analyzing. John is known for working nights and weekends when necessary, multitasking across various priorities and working in a team oriented, goal based setting. John is an asset to any team or organization.
Rick Santos
I worked with John at Empirix on the Hammer CallMaster call center testing applications. Whenever I needed information for the product documentation, John was my go-to guy. Always helpful, very knowledgeable, and a pleasure to work with. I highly recommend John.
Jeff Minch
John is a flexible, intuitive, and hard working consultant I have had the privilege of working with on many late night and weekend engagements testing customer call center systems over the years. John has excellent coding skills and possesses domain knowledge in the areas of Voice over IP (VoIP), PSTNs, Carriers, IVRs/VRUs and CTI screen pop. John has soft spoken customer service skills and is able to discuss complicated test results with customers and suggest possible technical issues that may be on their side based on the test results he's analyzing. John is known for working nights and weekends when necessary, multitasking across various priorities and working in a team oriented, goal based setting. John is an asset to any team or organization.
Rick Santos
I worked with John at Empirix on the Hammer CallMaster call center testing applications. Whenever I needed information for the product documentation, John was my go-to guy. Always helpful, very knowledgeable, and a pleasure to work with. I highly recommend John.
Jeff Minch
John is a flexible, intuitive, and hard working consultant I have had the privilege of working with on many late night and weekend engagements testing customer call center systems over the years. John has excellent coding skills and possesses domain knowledge in the areas of Voice over IP (VoIP), PSTNs, Carriers, IVRs/VRUs and CTI screen pop. John has soft spoken customer service skills and is able to discuss complicated test results with customers and suggest possible technical issues that may be on their side based on the test results he's analyzing. John is known for working nights and weekends when necessary, multitasking across various priorities and working in a team oriented, goal based setting. John is an asset to any team or organization.
Rick Santos
I worked with John at Empirix on the Hammer CallMaster call center testing applications. Whenever I needed information for the product documentation, John was my go-to guy. Always helpful, very knowledgeable, and a pleasure to work with. I highly recommend John.
Experience
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S2 Security Corporation
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Software Development
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1 - 100 Employee
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Software Quality Assurance Engineer
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Oct 2018 - Present
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Hammer
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United States
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Software Development
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100 - 200 Employee
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Testing as a Service Consultant
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2014 - 2018
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Sr. Software Quality Assurance Eng.
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2004 - 2014
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Teloquent
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Software Development
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Software Quality Assurance
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1996 - 2004
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