Senior System Administrator

• Dec 2021 - Present

IT Network & System Support Engineer

• Jan 2019 - Dec 2021

Network Engineer

• Aug 2010 - Dec 2019

• The primary role of this position is to monitor and maintain the network infrastructure of the CIBH, to include all network components such as Meraki switches, CheckPoint firewall, Cisco routers and access points, Windows servers, Hyper-V sessions, Active Directory (Object and policy management), Office 365, network attached storage, and any necessary wiring. • Support of desktop systems such as computers, laptops, printers, scanners, and other related hardware and software. This includes… Show more • The primary role of this position is to monitor and maintain the network infrastructure of the CIBH, to include all network components such as Meraki switches, CheckPoint firewall, Cisco routers and access points, Windows servers, Hyper-V sessions, Active Directory (Object and policy management), Office 365, network attached storage, and any necessary wiring. • Support of desktop systems such as computers, laptops, printers, scanners, and other related hardware and software. This includes Windows operating systems, Anti-Virus, Office applications, and other business related software that is deployed using Windows Deployment System and PDQ Deploy software. • Identifies and installs new hardware and software, documents MIS network and desktop processes, and oversees security systems such as cameras, through AXIS Camera Station, card access through Continental Card Access, and VPN accounts using CheckPoint. • Supervises staff to provide a constant and professional level of support for end users. Supervision will include selecting or recommending selection: training, assigning and evaluating work: counseling, disciplining, and termination or recommending termination. • Support of pertinent ancillary software on the network such as: Enterprise Backup Solutions(Unitrends), Email Archiving Solutions (Barracuda), Share Point, Office 365, Help Desk Software (Trackit), and Mobile/Security printing (Xerox Print Safe Assists users and provides ongoing technical assistance. • Trains new users on using the CIBH network and their individual computer and phone equipment. • Monitors trends and new technology in computers, networks, and associated systems and recommends improvements or new systems for network operations. • Handles a variety of administrative assignments- maintains equipment inventory, orders equipment. Show less • The primary role of this position is to monitor and maintain the network infrastructure of the CIBH, to include all network components such as Meraki switches, CheckPoint firewall, Cisco routers and access points, Windows servers, Hyper-V sessions, Active Directory (Object and policy management), Office 365, network attached storage, and any necessary wiring. • Support of desktop systems such as computers, laptops, printers, scanners, and other related hardware and software. This includes… Show more • The primary role of this position is to monitor and maintain the network infrastructure of the CIBH, to include all network components such as Meraki switches, CheckPoint firewall, Cisco routers and access points, Windows servers, Hyper-V sessions, Active Directory (Object and policy management), Office 365, network attached storage, and any necessary wiring. • Support of desktop systems such as computers, laptops, printers, scanners, and other related hardware and software. This includes Windows operating systems, Anti-Virus, Office applications, and other business related software that is deployed using Windows Deployment System and PDQ Deploy software. • Identifies and installs new hardware and software, documents MIS network and desktop processes, and oversees security systems such as cameras, through AXIS Camera Station, card access through Continental Card Access, and VPN accounts using CheckPoint. • Supervises staff to provide a constant and professional level of support for end users. Supervision will include selecting or recommending selection: training, assigning and evaluating work: counseling, disciplining, and termination or recommending termination. • Support of pertinent ancillary software on the network such as: Enterprise Backup Solutions(Unitrends), Email Archiving Solutions (Barracuda), Share Point, Office 365, Help Desk Software (Trackit), and Mobile/Security printing (Xerox Print Safe Assists users and provides ongoing technical assistance. • Trains new users on using the CIBH network and their individual computer and phone equipment. • Monitors trends and new technology in computers, networks, and associated systems and recommends improvements or new systems for network operations. • Handles a variety of administrative assignments- maintains equipment inventory, orders equipment. Show less

Client Technology Analyst II

• Mar 2002 - Aug 2010

• Troubleshoot day to day issues stemming from hardware and software problems. • Managing deployment of operating systems, updates, and software. • Maintaining accurate inventory of technology hardware and software. • Managing enterprise level Anti-Virus application. • Creation/Deletion of network objects to include users, groups, and hardware. • Troubleshoot day to day issues stemming from hardware and software problems. • Managing deployment of operating systems, updates, and software. • Maintaining accurate inventory of technology hardware and software. • Managing enterprise level Anti-Virus application. • Creation/Deletion of network objects to include users, groups, and hardware.