Experience

PFG Landscape

• Facilities Services
• 1 - 100 Employee

• Director Of Operations

  • Sep 2017 - Present

• Branch Manager

  • Oct 2015 - Aug 2017



LandCare LLC

• United States
• Facilities Services
• 700 & Above Employee

• Branch Manager

  • Aug 2011 - Sep 2015

  Full Operational accountability of 90+ employees including hiring/firing, benefit administration and performance ranking. Full P & L accountability of revenues and cost management through the business-to-business channel of commercial landscaping. Led companywide projects in routing efficiency, customer service management Responsibility of providing exceptional customer service through management training, maximizing relationships and contract execution. KEY… Show more Full Operational accountability of 90+ employees including hiring/firing, benefit administration and performance ranking. Full P & L accountability of revenues and cost management through the business-to-business channel of commercial landscaping. Led companywide projects in routing efficiency, customer service management Responsibility of providing exceptional customer service through management training, maximizing relationships and contract execution. KEY ACCOMPLISHMENTS: • Ranked 2nd Nationally in Customer Retention in 2014, retaining 98% of customers while adding 20% new growth to the portfolio • Achieved Branch Safety Record of 400+ days of 0 Incidents • Successfully negotiated contracts ranging from 10k to 1.2 million yearly • Increased contracted revenue by 59% over 4 year tenure Show less Full Operational accountability of 90+ employees including hiring/firing, benefit administration and performance ranking. Full P & L accountability of revenues and cost management through the business-to-business channel of commercial landscaping. Led companywide projects in routing efficiency, customer service management Responsibility of providing exceptional customer service through management training, maximizing relationships and contract execution. KEY… Show more Full Operational accountability of 90+ employees including hiring/firing, benefit administration and performance ranking. Full P & L accountability of revenues and cost management through the business-to-business channel of commercial landscaping. Led companywide projects in routing efficiency, customer service management Responsibility of providing exceptional customer service through management training, maximizing relationships and contract execution. KEY ACCOMPLISHMENTS: • Ranked 2nd Nationally in Customer Retention in 2014, retaining 98% of customers while adding 20% new growth to the portfolio • Achieved Branch Safety Record of 400+ days of 0 Incidents • Successfully negotiated contracts ranging from 10k to 1.2 million yearly • Increased contracted revenue by 59% over 4 year tenure Show less