Experience

Dominion Diagnostics

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Applications Support Analyst I

  • Mar 2017 - Present

  Responsible for managing and updating major systems within Dominion Diagnostics. This includes troubleshooting any issue and training users on new features. I continually look for available options to integrate some of our major systems like our CRM and VoIP Phone systems.

• Senior IT Service Desk Analyst

  • Feb 2009 - Present

  Senior level analysts for problem solutions and analysis and application management. Responsible for major applications such as corporate CRM and VOIP Phone system. Also provide support for clients utilizing our order entry system and corporate employees using various application.



Princess House, Inc.

• Senior Business Systems Analyst

  • Jan 1998 - May 2003



Vargas Manufacturing Company

• Senior Programmer/Analyst

  • Oct 1994 - Jan 1998



Uncas Manufacturing

• Providence, Rhode Island Area

• Assistant to the Department Manager / System Programmer/Analyst

  • May 1988 - Oct 1994



Hanlon Associates

• Providence, Rhode Island Area

• Entry Level Programmer

  • Jun 1986 - Apr 1988