John Dusch
Training Manager at Choisys Technology Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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Antenna and Line Sweep Testing (Recently Expired)
TESSCO Technologies -
Corning optical communications wireless ATT five step commissioning certification (Recently Expired)
Corning MobilleAccess -
Corning optical communications wireless commissioning certification (Recently Expired)
Corning MobileAccess -
Kaelus advanced passive itermodulation (Recently Expired)
TESSCO Technologies
Experience
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Choisys Technology Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Training Manager
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2019 - 2022
-Personally, developed nearly 20, hands-on, short, e-learning modules for a new government RF management software using adobe captivate. -This unique approach ensures near 100% Kirkpatrick level two student success. -Led one course developer, as a scrum-master by estimating our worktimes using iterations, sprints, stories and tasks in MS azure. -Used MS visual studios to constantly upload the newest software to my laptop. -Implemented and managed the adobe learning… Show more -Personally, developed nearly 20, hands-on, short, e-learning modules for a new government RF management software using adobe captivate. -This unique approach ensures near 100% Kirkpatrick level two student success. -Led one course developer, as a scrum-master by estimating our worktimes using iterations, sprints, stories and tasks in MS azure. -Used MS visual studios to constantly upload the newest software to my laptop. -Implemented and managed the adobe learning management system (LMS). Show less -Personally, developed nearly 20, hands-on, short, e-learning modules for a new government RF management software using adobe captivate. -This unique approach ensures near 100% Kirkpatrick level two student success. -Led one course developer, as a scrum-master by estimating our worktimes using iterations, sprints, stories and tasks in MS azure. -Used MS visual studios to constantly upload the newest software to my laptop. -Implemented and managed the adobe learning… Show more -Personally, developed nearly 20, hands-on, short, e-learning modules for a new government RF management software using adobe captivate. -This unique approach ensures near 100% Kirkpatrick level two student success. -Led one course developer, as a scrum-master by estimating our worktimes using iterations, sprints, stories and tasks in MS azure. -Used MS visual studios to constantly upload the newest software to my laptop. -Implemented and managed the adobe learning management system (LMS). Show less
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Leidos
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Trainer
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2018 - 2019
-Delivered complex intranet quorum (IQ) CRM courses to congressional staff. -Celebrated by team lead as a phenomenal trainer with tremendous classroom presence. -Produced extremely high Kirkpatrick level one and two results. -Received written feedback from staffer that my class was the best she had ever attended. -Used IQ backend to ensure that everyone passed the hands-on assessment. -Delivered complex intranet quorum (IQ) CRM courses to congressional staff. -Celebrated by team lead as a phenomenal trainer with tremendous classroom presence. -Produced extremely high Kirkpatrick level one and two results. -Received written feedback from staffer that my class was the best she had ever attended. -Used IQ backend to ensure that everyone passed the hands-on assessment.
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VT iDirect
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United States
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Telecommunications
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100 - 200 Employee
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Senior Trainer and Course Developer..
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2017 - 2018
-Introduced ADDIE and adult learning principles to the training organization. -Taught classes that covered Satellite communication technology. -Worked to consult Course Designers on crafting simpler student objectives. -Helped them understand the importance of hands-on exercises. -Reinforced the importance of keeping classes and sessions short. -Introduced ADDIE and adult learning principles to the training organization. -Taught classes that covered Satellite communication technology. -Worked to consult Course Designers on crafting simpler student objectives. -Helped them understand the importance of hands-on exercises. -Reinforced the importance of keeping classes and sessions short.
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National Institute of Health
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Bethesda, MD
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Training Specialist
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2016 - 2017
-Authored comprehensive technical training best practices for delivery and development, in order to guarantee Kirkpatrick level 4+ organizational results. -Helped other more senior employees understand the connection between ADDIE and delivery. -Facilitated better public speaking skills for scientists competing for funding. -Wrote a paper suggesting the purchase and use of cheap speakers in each classroom. -Performed a study with co-workers to ID gaps in the… Show more -Authored comprehensive technical training best practices for delivery and development, in order to guarantee Kirkpatrick level 4+ organizational results. -Helped other more senior employees understand the connection between ADDIE and delivery. -Facilitated better public speaking skills for scientists competing for funding. -Wrote a paper suggesting the purchase and use of cheap speakers in each classroom. -Performed a study with co-workers to ID gaps in the department list of competencies. Show less -Authored comprehensive technical training best practices for delivery and development, in order to guarantee Kirkpatrick level 4+ organizational results. -Helped other more senior employees understand the connection between ADDIE and delivery. -Facilitated better public speaking skills for scientists competing for funding. -Wrote a paper suggesting the purchase and use of cheap speakers in each classroom. -Performed a study with co-workers to ID gaps in the… Show more -Authored comprehensive technical training best practices for delivery and development, in order to guarantee Kirkpatrick level 4+ organizational results. -Helped other more senior employees understand the connection between ADDIE and delivery. -Facilitated better public speaking skills for scientists competing for funding. -Wrote a paper suggesting the purchase and use of cheap speakers in each classroom. -Performed a study with co-workers to ID gaps in the department list of competencies. Show less
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Infina, Ltd.
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United States
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Airlines and Aviation
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1 - 100 Employee
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Course Developer
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2015 - 2016
-Shouldered twice the development workload for FAA training projects, compared to other ISDs. -Authored long and formal analysis and design documents to support the Oceanic training project. -Performed an odd gap analysis where all 12 SMEs were in the same room providing input & feedback simultaneously. -Earned a public trust clearance. -Shouldered twice the development workload for FAA training projects, compared to other ISDs. -Authored long and formal analysis and design documents to support the Oceanic training project. -Performed an odd gap analysis where all 12 SMEs were in the same room providing input & feedback simultaneously. -Earned a public trust clearance.
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EC Wireless
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Mclean, Va
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Wireless Optimization Consultant
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2014 - 2015
-Optimized complex neutral host RF DAS systems at Busch Stadium, FedEx Field & Raven’s Stadium. -Delivered three Corning RF classes to ATT to help Corning with the transition to new training hires. -Used multiple CW sources combined with splitters to efficiently walk the stadium collecting RF signal strength from thousands of antennas. -Performed an RF field analysis with each antenna to ensure that the output power closely matched the expectation. -Checked each… Show more -Optimized complex neutral host RF DAS systems at Busch Stadium, FedEx Field & Raven’s Stadium. -Delivered three Corning RF classes to ATT to help Corning with the transition to new training hires. -Used multiple CW sources combined with splitters to efficiently walk the stadium collecting RF signal strength from thousands of antennas. -Performed an RF field analysis with each antenna to ensure that the output power closely matched the expectation. -Checked each fiber to ensure it did not exceed the LOS budget. Show less -Optimized complex neutral host RF DAS systems at Busch Stadium, FedEx Field & Raven’s Stadium. -Delivered three Corning RF classes to ATT to help Corning with the transition to new training hires. -Used multiple CW sources combined with splitters to efficiently walk the stadium collecting RF signal strength from thousands of antennas. -Performed an RF field analysis with each antenna to ensure that the output power closely matched the expectation. -Checked each… Show more -Optimized complex neutral host RF DAS systems at Busch Stadium, FedEx Field & Raven’s Stadium. -Delivered three Corning RF classes to ATT to help Corning with the transition to new training hires. -Used multiple CW sources combined with splitters to efficiently walk the stadium collecting RF signal strength from thousands of antennas. -Performed an RF field analysis with each antenna to ensure that the output power closely matched the expectation. -Checked each fiber to ensure it did not exceed the LOS budget. Show less
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Training Manager
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2010 - 2013
-Among only 10% of co-workers awarded huge retention stock grant from Corning during acquisition. -Consistently complimented as a loyal and fun team member by co-workers and supervisors. -Delivered over 10,000 hours of classroom instruction to 1,500+ students. ★Kirkpatrick level 4+ training feedback summarized ★ ★ Many months’ later students and their managers regularly sought out CMA employees and executives to enthusiastically describe the high quality of… Show more -Among only 10% of co-workers awarded huge retention stock grant from Corning during acquisition. -Consistently complimented as a loyal and fun team member by co-workers and supervisors. -Delivered over 10,000 hours of classroom instruction to 1,500+ students. ★Kirkpatrick level 4+ training feedback summarized ★ ★ Many months’ later students and their managers regularly sought out CMA employees and executives to enthusiastically describe the high quality of classes and course material. ★ Skeptical VP of sales determined that sales consistently rose after CMA courses were delivered. ★ Consensus of course evaluations always raved about the stellar learning experience. ★ Recognized internally & externally as the global wireless industry leading training professional. ★ A new CMA sales director, hired from a direct competitor, openly blamed CMA training as the main reason he could not previously convert value added resellers (VARs). ★ Consistently had a 60 to 90 day backlog of customers attempting to enroll in ILT. ★ Acknowledged by the CFO, CEO, COO, and CTO as CMAs most powerful evangelical revenue tool. -Designed online e-learning tutorials to document, simplify and standardize the MobileAccess RF commissioning process across operator technologies including: iDEN, CDMA, GSM & UMTS. -Implemented and managed the MobileAccess University learning management system (LMS). Utilized Camtasia & Adobe Captivate for e-learning capture and Adobe Connect LMS for delivery. ★ Online training successes summarized ★ ★ CMA online training decreased the ILT backlog to 30 days. ★ Received customer emails praising the clear, efficient, and accurate nature of the online tutorials. ★ Extremely short tutorials bridged a commissioning documentation gap. ★ Developed fifteen minutes of blended learning that saved four hours of ILT.
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Training Manager
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2006 - 2010
-Landed the Sprint account through a six month cross country training road show in 2007. -Crafted and delivered hands-on technical courses on 2G, 3G, WLAN and 4G LTE infrastructure topics. -Only person in the industry to craft from scratch and teach an intricate OEM commissioning procedure that dovetailed with a complex RF design process for improved 3G & 4G throughput. -Delivered the MobileAccess master’s level RF design engineering course, and as a result became an… Show more -Landed the Sprint account through a six month cross country training road show in 2007. -Crafted and delivered hands-on technical courses on 2G, 3G, WLAN and 4G LTE infrastructure topics. -Only person in the industry to craft from scratch and teach an intricate OEM commissioning procedure that dovetailed with a complex RF design process for improved 3G & 4G throughput. -Delivered the MobileAccess master’s level RF design engineering course, and as a result became an iDAS RF design industry thought leader. -Delivered RF design courses far more technical than IBWAVE that enabled RF engineers to plan systems that eased the optimization burden, lowered noise, and dramatically increased 3G & 4G throughput. -Sought out by RF Design managers across ATT & VzW to augment missing pieces of IBWAVE certification. -Developed and delivered a detailed two hour training session which covered the commissioning process for linking coax connections from the CMA DAS to the macro, pico, femto or small cells. -Recognized by peers for talent to swiftly learn new technologies, equipment, and software individually.
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Calix
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United States
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Software Development
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700 & Above Employee
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Technical Trainer
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2005 - 2006
-Developed and delivered Fiber to the Home (FTTH) webinar within three weeks of initial hire. -Received highest average Kirkpatrick Level One evaluations across all trainers for the entire year. -Developed and delivered Fiber to the Home (FTTH) webinar within three weeks of initial hire. -Received highest average Kirkpatrick Level One evaluations across all trainers for the entire year.
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Advanced Fibre Communications
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Telecommunications
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300 - 400 Employee
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Field Service Manager
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1998 - 2005
-Supervised three AFC regional TAC offices. Each office consisted of one supervisor and three to four Technical Service Engineers, totaling 15 employees. -Reduced the number of open cases from 450 to 175, while maintaining a high case to call ratio. -Conceived, developed, and implemented a self-paced level one and two certification training program for newly hired technical service engineers. -SBC Success Story of the Year Team Member Award from AFC Sales. -Very… Show more -Supervised three AFC regional TAC offices. Each office consisted of one supervisor and three to four Technical Service Engineers, totaling 15 employees. -Reduced the number of open cases from 450 to 175, while maintaining a high case to call ratio. -Conceived, developed, and implemented a self-paced level one and two certification training program for newly hired technical service engineers. -SBC Success Story of the Year Team Member Award from AFC Sales. -Very successful at recruiting, hiring, and training new veterans to staff the AFC TAC.
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Senior Technical Trainer
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1998 - 2005
-In one week, developed and delivered a Train the Trainer course, which was far superior to any other vendor training that the SBC training staff had experienced. -Performed new product introduction for the training department on AFC’s ATM based ADSL application. -Performed new product introduction for the AFC training department on AFC’s ATM/WDM based FTTH application. -Consistently recognized, internally & externally, for delivering energetic, entertaining… Show more -In one week, developed and delivered a Train the Trainer course, which was far superior to any other vendor training that the SBC training staff had experienced. -Performed new product introduction for the training department on AFC’s ATM based ADSL application. -Performed new product introduction for the AFC training department on AFC’s ATM/WDM based FTTH application. -Consistently recognized, internally & externally, for delivering energetic, entertaining, meaningful and memorable training.
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Tellabs / Advanced Fibre Communications
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Petaluma, CA
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Training Delivery Manager
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1998 - 2005
-Personally developed a two-week troubleshooting course for SBC, which generated $100K. -Received two glowing letters from senior SBC attendees, one of which characterized the training as the best in the telecommunications industry. -Educated VZ training program managers about the most efficient use of training equipment. As a result, VZ’srequest for contracted free equipment from AFC decreased dramatically with no decrease in training effectiveness. My negotiations resulted in a… Show more -Personally developed a two-week troubleshooting course for SBC, which generated $100K. -Received two glowing letters from senior SBC attendees, one of which characterized the training as the best in the telecommunications industry. -Educated VZ training program managers about the most efficient use of training equipment. As a result, VZ’srequest for contracted free equipment from AFC decreased dramatically with no decrease in training effectiveness. My negotiations resulted in a direct savings of $250,000 to AFC . -Ensured Course Developers followed the ISD / ADDIE process. -In one week, developed and delivered a Train the Trainer course, which was far superior to any other vendor training that the SBC training staff had experienced. -Performed new product introduction for the training department on AFC’s ATM based ADSL application. -Performed new product introduction for the AFC training department on AFC’s ATM/WDM based FTTH application. -Consistently recognized, internally & externally, for delivering energetic, entertaining, meaningful and memorable training. -Managed three of six AFC technical writers. Show less -Personally developed a two-week troubleshooting course for SBC, which generated $100K. -Received two glowing letters from senior SBC attendees, one of which characterized the training as the best in the telecommunications industry. -Educated VZ training program managers about the most efficient use of training equipment. As a result, VZ’srequest for contracted free equipment from AFC decreased dramatically with no decrease in training effectiveness. My negotiations resulted in a… Show more -Personally developed a two-week troubleshooting course for SBC, which generated $100K. -Received two glowing letters from senior SBC attendees, one of which characterized the training as the best in the telecommunications industry. -Educated VZ training program managers about the most efficient use of training equipment. As a result, VZ’srequest for contracted free equipment from AFC decreased dramatically with no decrease in training effectiveness. My negotiations resulted in a direct savings of $250,000 to AFC . -Ensured Course Developers followed the ISD / ADDIE process. -In one week, developed and delivered a Train the Trainer course, which was far superior to any other vendor training that the SBC training staff had experienced. -Performed new product introduction for the training department on AFC’s ATM based ADSL application. -Performed new product introduction for the AFC training department on AFC’s ATM/WDM based FTTH application. -Consistently recognized, internally & externally, for delivering energetic, entertaining, meaningful and memorable training. -Managed three of six AFC technical writers. Show less
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Advanced Fiber Communications
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Petaluma, CA
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Field Service Engineer
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1998 - 2005
-Project manager for WINSTAR Millennium project in Manhattan. -In 12 weeks installed three central office hubs and 200 remote indoor cabinets which used licensed microwave line of sight p-touch radios for backhaul. -Project manager for WINSTAR Millennium project in Manhattan. -In 12 weeks installed three central office hubs and 200 remote indoor cabinets which used licensed microwave line of sight p-touch radios for backhaul.
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U.S. Coast Guard
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Armed Forces
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700 & Above Employee
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Lieutenant Junior Grade
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1992 - 1998
-Section Chief, Law Enforcement Intelligence Analysis, CG Pacific Area, Alameda, CA -Deck Watch Officer, Navigator, Boarding Officer, Gunnery Officer. -Earned CG Commandant's Letter of Commendation with Operational Distinguishing Device -Section Chief, Law Enforcement Intelligence Analysis, CG Pacific Area, Alameda, CA -Deck Watch Officer, Navigator, Boarding Officer, Gunnery Officer. -Earned CG Commandant's Letter of Commendation with Operational Distinguishing Device
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Education
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1988 - 1992
US Coast Guard Academy
BS, Government
Community
