Chief Technology Officer

• Jul 2015 - Present

Responsible for all technology needs of the company, including leading 2 sub-teams within the Technology Services (TS) department - Network/Help Desk (3 network engineers, 2 Help Desk) and Software Development (11 Developers, 2 QA Analysts); technology solutions are key to the success of Unbound, and have a direct impact on its ability to remain a highly ethical, top-rated, and fiscally responsible Not-for-Profit organization Responsible for all technology needs of the company, including leading 2 sub-teams within the Technology Services (TS) department - Network/Help Desk (3 network engineers, 2 Help Desk) and Software Development (11 Developers, 2 QA Analysts); technology solutions are key to the success of Unbound, and have a direct impact on its ability to remain a highly ethical, top-rated, and fiscally responsible Not-for-Profit organization

CIO

• May 2007 - Jul 2015

Responsible for all areas of technology for the entire 9-branch location company, made up of over 2500 employees; management of IT help desk, including a staff of 10- member IT team, consisting of Support Analysts, Support Engineers, Project Managers, Software Managers, & Software Specialists; additionally managing multiple contract Programmers developing custom software solutions for IHC; responsible for all phone related technologies, both cellular-based and desktop-based; responsible for any programming and custom report needs of the company (VB.NET, SQL Server Report Services, Crystal Reports, Microsoft SQL Server programming); responsible for $1.2 million annual IT budget, and for managing over 30 vendor relationships; constant review of new available technologies, and have final purchase decision for any such new technologies; responsible for keeping up with HIPAA-related regulations, and other home care industry changes; responsible for managing 4 primary EMR software systems (HealthMEDX, Cerner, AllScripts, and Homecare Homebase), and primary marketing lead management software (Homecare CRM); certified in Cerner Homeworks and RoadNotes software applications; extensive experience building HealthMEDX custom reports in SQL Server Reporting Services (SSRS); proficient in support of Microsoft Great Plains accounting software; also provided many of these same IT services for a sister-company, Integrity Pharmacy and its long-term care facility customers; recognized for developing a team of IT staff with top-notch technical skills combined with ummatched interpersonal skills

Owner

• Aug 1996 - Dec 2008

Computer consulting Computer consulting

IT Manager

• 2001 - 2003

Managed internal help desk, external help desk (for sotware end-users), Windows-based network, 4 team members; managed vendor relationships; developed and supported document management software (using VB6) that was sold to customers Managed internal help desk, external help desk (for sotware end-users), Windows-based network, 4 team members; managed vendor relationships; developed and supported document management software (using VB6) that was sold to customers

Senior Software Engineer

• 1996 - 2001

VB6 software development; implemented OASIS software assessments and edits in both the legacy DOS-based product (Clipper), then in the Windows-based product (VB6); developed InstallShield installation routines, and managed distribution of content (e.g. ICD9 code updates, Medications database updates,etc.) VB6 software development; implemented OASIS software assessments and edits in both the legacy DOS-based product (Clipper), then in the Windows-based product (VB6); developed InstallShield installation routines, and managed distribution of content (e.g. ICD9 code updates, Medications database updates,etc.)

Senior Programmer/Analyst

• 1986 - 1996