John Derrick Parreño

Senior Content Moderator at Airtasker
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, PH

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Bio

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Experience

  • Airtasker
    • Australia
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Senior Content Moderator
      • Jun 2019 - Present

      - Responsible in maintaining the safety of our community members- Acting as a first line support helping to prevent fraudulent site transactions

    • Subject Matter Expert
      • Feb 2018 - Jun 2019

      - Skilled in handling escalated tickets (dispute, insurance and trust & safety)- Acted as a Team Lead apprentice if required- Highly involved in creating process improvements and training newly hired level 2 apprentices

    • Customer Service Specialist
      • Sep 2017 - Feb 2018

      Experienced in handling general user enquiries, community moderation process and technical issue reporting.

  • eBay for Business
    • United States
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Subject Matter Expert
      • Jun 2012 - Aug 2017

Education

  • Far Eastern University
    Nursing Education
  • Mary Chiles College
    Bachelor of Science - BS, Registered Nursing/Registered Nurse
    2007 - 2010

Community

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