Experience

Keystone First

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Manager, Facets System Configuration

  • Jun 1999 - Present

  •Provides leadership in the maintenance, development and implementation of Facets business configuration relating to new and existing business, enhancements, cost reduction initiatives and various projects across all Plans. •Manages the resource planning/utilization, production forecasting, and quality enhancement of implementations to ensure timely and accurate adjudication of all work requests in accordance with established policies and procedures for all lines of business. •Builds consensus among primary users, IS Department, Operations, and Senior Management as it relates to larger scale business problems and issues. •Understands/implements changes with broader knowledge of problematic issues. Views Facets with larger impact in mind and downstream effects. •Provide system recommendations and solutions maximizing efficiencies across all applications to support the global Company business. •Responsible for interviewing, hiring, managing and evaluating staff in performance of assigned duties ensuring effective and efficient job performance. Show less



American Business Leasing

• Operations Analyst

  • Apr 1998 - Jun 1999

  •Tracked trend and volume analysis for Senior VP of Sales. •Developed tracking databases for Asset Manager. •Managed monthly commission plan for nationwide sales force. •Maintained quality and integrity of entire leasing portfolio. •Tracked trend and volume analysis for Senior VP of Sales. •Developed tracking databases for Asset Manager. •Managed monthly commission plan for nationwide sales force. •Maintained quality and integrity of entire leasing portfolio.



Pep Boys

• Risk Analyst

  • Sep 1996 - Apr 1998

  •Managed $1,000,000 incentive bonus program. •Generated financial analysis for General Liability and Workers’ Compensation Manager. •Handled safety issues for over 700 stores. •Managed $1,000,000 incentive bonus program. •Generated financial analysis for General Liability and Workers’ Compensation Manager. •Handled safety issues for over 700 stores.