Experience

Thinkfield

• Australia
• Market Research
• 1 - 100 Employee

• Field Project Manager

  • Jul 2015 - Present

  o Project Management across all methodologies; online research, recruitment for qualitative research (in-depth interviews, focus groups), CATI (Computer-assisted telephone interviewing), face to face (intercept and door-to-door), eco-coaching, data input & coding o Running feasibility on complex project methodologies, and providing clients with recommendations of effective approach to ensure objectives of research are met o Competent in providing quotes across a range of data collection methodologies o Scripting questionnaires o Panel management of Thinkfield’s online consumer database of 45,000 o Ensuring projects are run on schedule, and on budget o Maintaining close contact with clients and stakeholders to build relationships; being the preferred contact within the organisation for a number of clients o Data and Reporting; summarising research findings into tables with SPSS and presenting with graphs in PowerPoint o The additional role of Quality Assurance Manager; having improved the processes of the company, and maintaining the ISO 20252 accreditation o Training and managing Fieldwork Supervisors, Team Leaders, and Interviewers o Mentoring junior co-workers o Recruitment of Thinkfield’s Melbourne field team



Researchpanel Pty Ltd

• Account Executive / Field Manager

  • 2011 - Jun 2015

  o Field Management; managing all projects within time, quality, and cost specifications.o Recruitment, and training of interviewing staff. Ongoing management of all interviewing staff, and cultivating a good work culture.o Leading the supervisory teamo Client liaison with key clients

• Supervisor

  • 2011 - Jun 2014

  o Managing all projects within the market research phone roomo Recruitment, training and mentoring of employees



Smiggle

• Sales Professional

  • 2010 - 2010

  Represented the fun-loving stationary brand whilst I was studying at University. Represented the fun-loving stationary brand whilst I was studying at University.



Coles Group

• Australia
• Retail
• 700 & Above Employee

• Nightfill

  • 2007 - 2009

  Humble beginnings putting inventory on the shelf at the local supermarket whilst I was studying at University. Would fill in for my supervisor on her on rostered days off. Humble beginnings putting inventory on the shelf at the local supermarket whilst I was studying at University. Would fill in for my supervisor on her on rostered days off.