DC Transport Manager

• Jan 2023 - Present

Distribution Manager

• Nov 2020 - Dec 2022

Business Owner

• Nov 2018 - Nov 2020

I established a new delivery and courier business including obtaining new clients including same day and next day shipments covering six different customers across the UK. I established a new delivery and courier business including obtaining new clients including same day and next day shipments covering six different customers across the UK.

Freelance Consultant

• Feb 2018 - Nov 2018

I provide consultancy services to logistics and warehouse clients and functions to support the improvement in performance, cost saving programmes and overall KPI management. I utilise my experience across warehouse and logistical operations to drive efficiency savings for clients including devising operating targets and priorities alongside the senior management teams. I provide consultancy services to logistics and warehouse clients and functions to support the improvement in performance, cost saving programmes and overall KPI management. I utilise my experience across warehouse and logistical operations to drive efficiency savings for clients including devising operating targets and priorities alongside the senior management teams.

Contract Operations Manager

• Feb 2015 - Oct 2017

In this role, I led the implementation of the divisional strategy and operating plan including managing a team across multiple locations covering 9 UK sites as well as third party delivery partners with a large annual budget. I project managed a series of efficiency and continuous improvement initiatives to drive performance and improve KPIs including reviewing tender processes and sourcing strategies across the UK. This involved liaising with senior management as part of the development and delivery of operating targets and performance and ensuring key operational improvement initiatives are prioritised across the organisation accordingly.I identified opportunities to reduce delivery timescales while reducing warehouse and delivery operating costs as part of driving profitability and customer service targets. For example, I reduced the despatch and delivery process timescales thereby saving warehouse operating costs while improving delivery timescales for customers. I implemented a strategy to reduce costs in the transport network through negotiating new transport rates with suppliers. I also oversaw the day-to-day management of operating activities including reviewing performance, managing a large team, and resolving issues as and when they arise. Show less

UK Furniture & Despatch Manager

• Aug 2008 - Feb 2015

I was responsible to the UK Transport Manager as the responsible senior manager for the operational management of the 40,000 sqft Distribution Centre and management of the transportation network and UK furniture division. I managed all furniture warehousing operations covering end-to-end order fulfilment from receiving goods from over 30 suppliers to delivering to 9 depots across the country. I ensured the smooth operation of all day-to-day activities covering stock management, despatch, invoicing, and payments working alongside senior management and other departments including support staff and finance. This involved identifying opportunities to reduce costs and improving operational efficiencies and performance through vehicle utilisation and scheduling of delivery.In this role I successfully led a review of key suppliers including delivering a new tender process which secured over multi-millions in annual savings across the UK. I delivered significant savings through implementing a new cage despatch process to reduce the number of daily trunks as part of normal operational activity. I also project managed the day zero delivery process based on customer delivery expectations and demands as part of differentiating the Office Depot from competitors. I reviewed and improved the packaging of products to provide alternative lower cost routes for delivery of products including via parcel carriers. Show less

Depot Manager

• Mar 2002 - Aug 2008

As a Depot Manager, I was responsible for managing the overall operational activities of the depot from order fulfilment through to vehicle maintenance and report scheduling and staff management. I monitored KPIs and reporting to ensure all financial and operational targets are achieved including identifying opportunities and actions required to enhance performance accordingly. This onvolved managing the annual budget covering the fulfilment of over 1,500 consignments per day including on average 6,000 parcels. I therefore oversaw the day-to-day management of operational activities covering almost 40 staff covering managers, drivers and support staff as well as over 30 vehicles including delivery vehicles, tractors and trailers.I also implemented significant operational improvements to deliver productivity and efficiency targets covering vehicle utilisation and productivity by 20% and enhanced on time delivery by almost 7% to 99.5%. I led the rollout of the new EPOD system targeted at enhancing the customer experience end-to-end from order through to delivery ensuring the smooth rollout of the system across the depot. I developed and established a manual routing process to drive vehicle productivity significantly across the UK leading as part of creating best practice. Show less

Divisional General Manager

• Apr 1991 - Feb 2002

During my time in this role I successfully secured a new contact including negotiation and implementation of services in line with agreed services and contractual obligations. I led the transition from an old location to the new Heathrow warehouse facility covering all logistics, site setup and obtaining ISO 9002 accreditation. I also consistently achieved targets as part of managing an annual budget and over 100 staff covering multiple locations and depots. During my time in this role I successfully secured a new contact including negotiation and implementation of services in line with agreed services and contractual obligations. I led the transition from an old location to the new Heathrow warehouse facility covering all logistics, site setup and obtaining ISO 9002 accreditation. I also consistently achieved targets as part of managing an annual budget and over 100 staff covering multiple locations and depots.