Experience

Snap-on Tools

• Shift Supervisor

  • Feb 2016 - Present

• Warehouse Worker

  • Aug 2015 - Feb 2016



The Range

• Department Manager

  • Dec 2010 - Aug 2015

  Working within my local store I have managed a number of departments including the DIY, Pets and Gardens, Arts & Crafts and Housewares and currently I am managing the stores warehouse team dealing with the booking in and despatch of goods to and from the store. I currently manage a team of 3 but have previously managed up to 9 team members within another department. I also spent 6 months covering in for the Admin Manager one if the senior management positions within the store.



Beeby's

• Cleaner

  • Mar 2009 - Dec 2010

  Employed by Beeby’s Ltd who are a Peterborough based cleaning contractor with a number of contracts around the East of England, I am presently employed within their contractor at Fairline Boats working at the site in Oundle. Day to day tasks include cleaning of canteen, toilet and production areas within the various factory units on site as well as periodical cleaning of outdoor areas such as smoking shelters and walkways.



Amey

• Help Desk Specialist

  • Feb 2005 - Jan 2009

  Role included managing and monitoring events logged from school caretakers in Northampton with centrally managed helpdesk facility in Oxford, checking details of calls logged for quality and relevance against our contract with Northampton County Council. Other parts of the role included attending weekly review meetings with the construction company Galliford Try and representatives of the Local Education Authority, my role reported directly to the Commercial Manager for the… Role included managing and monitoring events logged from school caretakers in Northampton with centrally managed helpdesk facility in Oxford, checking details of calls logged for quality and relevance against our contract with Northampton County Council. Other parts of the role included attending weekly review meetings with the construction company Galliford Try and representatives of the Local Education Authority, my role reported directly to the Commercial Manager for the contract.Achievements during my time in this role included reducing monthly penalty deductions from around £14,000 to £3000 as well as raising employee awareness throughout the contract of the need for correct and timely reporting of events which in turn actually reduced the number of events being logged per month from 200 to 120.During my time with Amey I also spent 18 months working as a caretaker at one of the secondary schools and 12 months as a site manager at another secondary school gaining invaluable experience in both roles. Show more Show less



Royal Navy

• Marine Engineer

  • Oct 2000 - Sep 2004

  Engine room watch keeper and Throttle Control Panel Operator