John Costello

Systems Manager at Pearl Home Certification
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Contact Information
us****@****om
(386) 825-5501
Location
Tulsa, Oklahoma, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Shirley Costello

John is always professional, honest, and accurate with his problem solving insight. "Wise like an old Owl".

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Credentials

  • National Association of Realtors - Green Designation
    NAR (National Association of Realtors)
    May, 2016
    - Nov, 2024
  • Certified Green Building Professional
    Build It Green
    Apr, 2016
    - Nov, 2024
  • BPI Quality Control Inspector
    Building Performance Institute, Inc.
    Oct, 2014
    - Nov, 2024
  • NCCER Master Trainer
    NCCER
    May, 2014
    - Nov, 2024
  • Infiltration & Duct Leakage
    Building Performance Institute, Inc.
    Oct, 2013
    - Nov, 2024
  • Healthy Homes Evaluator
    Building Performance Institute, Inc.
    Sep, 2016
    - Nov, 2024
  • BPI AC/Heat Pump Professional
    Building Performance Institute
  • BPI Building Analyst
    Building performance Institute
  • BPI Building Science Principles
    Building Performance Institute
  • BPI Envelope Professional
    Building Performance Institute
  • BPI Heating Professional
    Building Performance Institute
  • BPI RBE-WHALCI
    Building Performance Institute
  • BPI Super Proctor
    Building Performance Institute
  • Home Energy Score Assessor
    Dept of Energy

Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Systems Manager
      • Jun 2019 - Present

    • Contractor Success Manager
      • Jul 2018 - Jun 2019

    • Board of Directors Member
      • Dec 2017 - Aug 2018

      www.MyHHEA .org www.MyHHEA .org

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Senior Manager Engagement Services & Customer Service
      • Jul 2018 - Jul 2018

      Manage, oversee, and conduct the design, implementation, and evaluation of all aspects of contractor engagement and customer service processes and protocols for the services teams. This includes on-boarding and development of team members, evaluating and effectively engaging technologies and practices to establish key metrics and reporting of contractor and customer service activities. The Sr. Manager, Engagement Services is the key point of contact in labor resource planning with program management, and is responsible to negotiate and clarify Service Level Agreements with Program Management.

    • Project Manager Education Services
      • Apr 2016 - Jul 2018

    • Contractor Support Manager
      • Jan 2015 - Mar 2016

      As one of the Contractor Support Managers, I am responsible for supporting key contractors participating in utility programs implemented and managed by Build It Green.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Strategic Operations Specialist
      • Jun 2014 - Jan 2015

    • Lead instructor & Quality Assurance Manager
      • Jul 2012 - Jan 2015

    • Adjunct instructor
      • Sep 2009 - Jun 2012

    • Vice President
      • Feb 2007 - Apr 2010

    • Industrial Projects Manager
      • 1989 - 2003

Community

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