Interim Rent and Income Manager

• May 2017 - Present

Consultant

• Oct 2016 - Present

Providing solutions to Income Management collection especially as welfare reforms has an impact on Housing providers. Reviewing policies and procedures, Income Management systems, reporting processes, external partnership workings, internal teams collaboration and developing staff. Providing solutions to Income Management collection especially as welfare reforms has an impact on Housing providers. Reviewing policies and procedures, Income Management systems, reporting processes, external partnership workings, internal teams collaboration and developing staff.

Regional Income Manager

• Feb 2001 - Aug 2016

An experienced Income Manager with a range of skills in order to motivate and lead a team of staff to achieve KPI's and LPI's for the organisation. Over 15 years experience that has constantly achieved under 3% arrears. A good team player that achieves results across teams and able to apply solutions to resolve problems. Ability to develop staff who are eager to progress and also a track record of removing blockages to performance. An experienced Income Manager with a range of skills in order to motivate and lead a team of staff to achieve KPI's and LPI's for the organisation. Over 15 years experience that has constantly achieved under 3% arrears. A good team player that achieves results across teams and able to apply solutions to resolve problems. Ability to develop staff who are eager to progress and also a track record of removing blockages to performance.