Experience

Recess.tv

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Account Executive

  • Oct 2023 - Present

  Recess is the all-in-one Gym&Studio software that allows you to easily manage your bookings and payments, includes cutting edge tools and makes your client experience seamless in Recess is the all-in-one Gym&Studio software that allows you to easily manage your bookings and payments, includes cutting edge tools and makes your client experience seamless in



Onfleet

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Account Executive

  • Oct 2020 - Sep 2023

  Oversee and manage end to end sales cycle, from prospecting clients to securing deals, for multiple industries. Brought on 75+ new business clients resulting in $1M+ in ARR. Industries sold to include: Grocery, Parcel/Courier, Pharmacy, CannabisProspected, developed, and built sales pipelines with sales department representatives through customer calls, follow-ups, customer support, and relationship building

• Sales Development Representative

  • Apr 2019 - Oct 2020

  Responsible for outbound and inbound prospecting. Managed a pipeline, sent personalized emails, generated interest, qualify prospects and schedule meetings for account executives



LendingClub

• United States
• Financial Services
• 700 & Above Employee

• Customer Development Specialist

  • Mar 2018 - Apr 2019

  Responsible for making outbound calls to prospective clients with the goal of converting each lead. Experience with dealing with constant customer objections and finding new avenues to overcome them Issued over 4 Million during first two months in elevated outbound role Responsible for making outbound calls to prospective clients with the goal of converting each lead. Experience with dealing with constant customer objections and finding new avenues to overcome them Issued over 4 Million during first two months in elevated outbound role



Try The World

• United States
• Food & Beverages
• 1 - 100 Employee

• Customer Service Manager

  • Oct 2017 - Mar 2018

  Responsible for successfully onboarding and integrating the customer support team of acquired company ‘Try the World’ in 2017. Team lead for all support related operations and ensuring timely resolution of any customer support queries. Responsible for successfully onboarding and integrating the customer support team of acquired company ‘Try the World’ in 2017. Team lead for all support related operations and ensuring timely resolution of any customer support queries.



Bank of Ireland

• Ireland
• Banking
• 700 & Above Employee

• Global Markets Back Office

  • Apr 2011 - Dec 2014

  GROUP OPERATIONS – UNPAIDS Provided excellent, accurate resolutions for all queries and performed reconciliations on interest mark off’s/sweeps, and stops. Assessed and determined the paying/unpaying of cheques presented over customer accounts. Followed up and continued the ODQ files. GLOBAL MARKETS - OPERATIONS Interfaced with team members on multiple project including Employee Engagement and Operational Excellence. Performed daily reconciliations and provided data-driven solutions to problems concerning internal and external customers. Balanced the SWAP’s grid between UK/NI accounts. Utilized Money Market, FX, Swaps, Options, and Accounts to manage cash queries. Used the Banking Accounting System, IBIS, to input and verify payment transactions. Show less