Experience

Jacobs Enforcement

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Correspondent

  • Jun 2016 - Present

• Compliance Officer

  • Jun 2016 - Present



ULTRAMEDIC LIMITED

• Liverpool, United Kingdom

• Service Coordinator

  • Feb 2016 - Present

  • Making calls to new and existing customers regarding calibration and servicing of equipment • Answering the telephone in a polite and professional manner • Creating documents using Excel and Word • Collating data for Servicing purposes • Making calls to new and existing customers regarding calibration and servicing of equipment • Answering the telephone in a polite and professional manner • Creating documents using Excel and Word • Collating data for Servicing purposes



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Intermediary New Lending Specialist

  • Aug 2015 - Feb 2016

  • Answering Mortgage Brokers queries in a professional manner. • Accurately and efficiently recording data using multiple software and systems. • Adhering to business policies and protocol. • Interacting with different areas of the business including Underwriters and Business Managers. • Conversing with Underwriters to ensure mortgages complete on time. • Assist Mortgage Brokers with submitting business and completing applications. • Sending and receiving confidential information and documents. • Using different Resources to ensure Brokers receive correct and accurate answers to their queries. Show less



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Agent

  • Sep 2013 - Jul 2015

  • Dealing with calls in a highly professional manner. • How to act as the first point of telephone contact for a customer. • Handling complaints in a diplomatic way. • Accurately updating customer records with information. • Answering any queries quickly and efficiently. • Quickly understanding a callers point of view and to empathise with them. • Fully aware of all laws & regulations regarding data protection. • Dealing with calls in a highly professional manner. • How to act as the first point of telephone contact for a customer. • Handling complaints in a diplomatic way. • Accurately updating customer records with information. • Answering any queries quickly and efficiently. • Quickly understanding a callers point of view and to empathise with them. • Fully aware of all laws & regulations regarding data protection.



BWM Chartered Accountants

• United Kingdom
• Accounting
• 1 - 100 Employee

• Administrator

  • Jan 2013 - Jul 2013

  • Operating switchboard • Preparing and franking outgoing mail • Meeting and greeting clients and visitors to the office • Typing documents and distributing memos • Handling incoming / outgoing calls, correspondence and filing • Faxing, printing, photocopying, filing and scanning • Scheduling meetings and preparing agendas for them • Creating and modifying documents using Microsoft Office • Organising travel & accommodation arrangements • Operating switchboard • Preparing and franking outgoing mail • Meeting and greeting clients and visitors to the office • Typing documents and distributing memos • Handling incoming / outgoing calls, correspondence and filing • Faxing, printing, photocopying, filing and scanning • Scheduling meetings and preparing agendas for them • Creating and modifying documents using Microsoft Office • Organising travel & accommodation arrangements