John Chilton

Food Charity Worker at Northampton Hope Centre and Hope Enterprises
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Northampton Area, United Kingdom, UK

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5.0

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Dan Ward

John is a very pragmatic, enthusiastic and likeable individual. Having worked John in various different roles in Nationwide John makes the job in hand easy and does this by creating clarity, being totally honest about his views along with being relentlessly proactive. John is the sort of person that makes a company a great place to work with his balanced approach in challenge, support and humour. It’s been a pleasure to have worked with John in the past. His future colleagues are lucky to have him.

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Credentials

  • Driving Change and Anti-Racism
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Advocating for Change in Your Organization
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Difficult Conversations: Talking about Race at Work
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Inclusive Mindset for Committed Allies
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Learning OneDrive
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • OneNote 2016 Essential Training
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • CEMAP
    -

Experience

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Food Charity Worker
      • May 2019 - Present

      I work for the Hope Centre Food Charity & The West Northants Food Alliance. In summary we provide food and practical assistance for those living in poverty in Northamptonshire . https://goodfoodwnorthants.org/foodaidalliance.html I work for the Hope Centre Food Charity & The West Northants Food Alliance. In summary we provide food and practical assistance for those living in poverty in Northamptonshire . https://goodfoodwnorthants.org/foodaidalliance.html

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Customer Service Specialist
      • Mar 2020 - Feb 2022

      I worked for the Library and Learning Services team, helping to improve the customer service provided to our students. I worked for the Library and Learning Services team, helping to improve the customer service provided to our students.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Local Director
      • Apr 2006 - Apr 2019

      Managed a diverse team of 16 retail branches and approximately 150 employees in Northamptonshire . Previously I carried out the same role across branches in the Leicestershire area . Successfully led the customer service , sales , budgetary , risk , social investment and people performance of my team.Influencial stakeholder in the Regional leadership team , developing and implementing strategies to deliver stretching targets, managing projects and performance challenges . For example my “viewpoint “ project management led to record high scores for the engagement and enablement of employees nationally following the annual training staff survey . Great reputation for the having the behaviours , expertise , knowledge and skills to deliver inspirational supervision and coaching of employees both within and outside of my span of control. Created and managed the succession plan for my team ensuring that there was a constant flow of ambitious and trained individuals ready to undertake their next role . Career coached and mentored colleagues within the organisation achieve to their aspirations and goals . Expert change manager in a fast paced retail environment. In recent times I was particularly proud of how I helped to change the behaviours of teams so that they could flourish in newly transformed digital locations fit for 21st century banking .Educated my team to use their accountable freedom to enable adherence to operational ,regulatory and conduct risk requirements . In this way , together with appropriate training , direction and risk based validation I was confident that we protected the assets of both customers and the Society . Confidently and proactively managed budgets and looked for efficiencies to reduce costs whilst not compromising customer service . Show less

    • Management Trainee /Branch Manager /Senior Branch Manager
      • May 1989 - Apr 2006

      Successfully graduated from fast track track development programme before being quickly promoted to managing my first branch in Leicestershire .Built my knowledge and skills in mortgage and protection sales and service , and also in mortgage underwriting .Achieved regular promotions to managing both large branches including Kettering and Nuneaton and the flagship location in Leicester city centre. Developed a reputation for turning around the performance of underperforming teams into highly successful and award winning ones . Show less

Education

  • The University of Manchester
    Bachelor's degree, Economics
  • Newcastle College
    Diploma in Performance Coaching

Community

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