John Chiappetta
Full Stack Web Developer at BTIG- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
C# (Basic)
HackerRankJul, 2021- Nov, 2024 -
React (Basic)
HackerRankJul, 2021- Nov, 2024 -
React + Redux course
SoloLearnJun, 2021- Nov, 2024 -
SQL (Basic) Certificate
HackerRankMar, 2021- Nov, 2024
Experience
-
BTIG
-
United States
-
Financial Services
-
500 - 600 Employee
-
Full Stack Web Developer
-
Feb 2022 - Present
• Full Stack Web Developer part of the Global Portfolio and ETF Trading team. • Modernize internal C# applications and transition specific platforms to React. • Self-starter with the ability to successfully work both independently and as part of a team. • Acquire knowledge of technology related to the financial services industry and a deep understanding of how the financial markets work. • Full Stack Web Developer part of the Global Portfolio and ETF Trading team. • Modernize internal C# applications and transition specific platforms to React. • Self-starter with the ability to successfully work both independently and as part of a team. • Acquire knowledge of technology related to the financial services industry and a deep understanding of how the financial markets work.
-
-
-
Devexperts
-
Ireland
-
Software Development
-
500 - 600 Employee
-
Technical Support Engineer
-
May 2021 - Feb 2022
• Maintain responsibility for the company's image, technical content, and form of responses while solving clients' reported issues. • Work in B2B Service Desk and focus on interaction with clients. • Solve requests from technical specialists of business partners and internal clients (projects and clients of Devexperts interact with dxFeed via the ticket system). • Take part in the creation and improvement of infrastructure and work processes. • Consult internal and external colleagues, manage requests, communicate with clients or service providers on behalf of the company, send notifications. • Maintain and write internal documentation. Show less
-
-
-
FactSet
-
United States
-
Financial Services
-
700 & Above Employee
-
Senior Systems Engineer
-
Nov 2015 - Mar 2019
▪ Responsible for designing, developing, testing, debugging, and managing new object-oriented programs for automating daily tasks and procedures within my team and company.▪ Co-developed an internal website using C#/ASP.NET for executives to track status and progress of critical tickets.▪ Designed and developed C# programs utilizing internal APIs and SQL databases to perform automated tasks and provide metrics for daily team operations.▪ Developed, debugged, and tested cross-departmental programs in C# to isolate and troubleshoot internal and client facing software issues.▪ Performed advanced troubleshooting as the last escalation point for client facing software issues.▪ Worked closely with large client IT departments to configure and deploy software for optimal performance in their environment.▪ Created customized virtual environments to replicate software issues to be patched by engineers.▪ Managed a team of five systems engineers handling troubleshooting issues.▪ Oversaw team devoted to deployment of software upgrades to client IT departments.▪ Technical lead on addressing sensitive and complicated client facing software incidents. Show less
-
-
Systems Engineer
-
Oct 2013 - Nov 2015
▪ Worked with client IT departments on upgrades, new installs and troubleshooting.▪ Utilized virtual environments to identify and reproduce software problems.▪ Configured and deployed software for clients using Citrix and Terminal Servers.▪ Supported clients via remote assist software such as GoToAssist to help identify issues and report bugs.▪ Maintained a queue of reactive tickets and participated in team on-call rotation.▪ Filed enhancement requests to help improve internal tools and software. Show less
-
-
-
FactSet
-
United States
-
Financial Services
-
700 & Above Employee
-
NOC Staff Operator
-
Feb 2012 - Oct 2012
▪ Took client calls to troubleshoot various connection issues with the FactSet software. ▪ Worked and maintained the Communications Room running patch cables, fiber optics and racking equipment. ▪ Monitored carrier circuits and opened tickets when they went down. ▪ Helped IT departments open TCP ports for trial accounts. ▪ Took client calls to troubleshoot various connection issues with the FactSet software. ▪ Worked and maintained the Communications Room running patch cables, fiber optics and racking equipment. ▪ Monitored carrier circuits and opened tickets when they went down. ▪ Helped IT departments open TCP ports for trial accounts.
-
-
Education
-
2005 - 2006
Southern Connecticut State University
Computer Science
Community
