Faculty Member

• Aug 2021 - Present

Instructor Computer Information Systems

• Jan 2008 - Aug 2021

• Direct all information technology and network system deployment and maintenance including all IT infrastructure, wireless communications, desktop systems, and intranet/extranet. • Manage and review Service Level Agreements, (SLAs), network health and support. • Create, maintain, and review ticketing system. • Act as point of escalation for high level service issues. • Install and maintain VMware ESXi, VSphere, VCenter, Horizon View, HyperV, Zen and other virtualization tools. • Increased lab security by installing and maintaining a firewall, setting up cached services and blocking access via access control list • Install, update, and image Windows Server 2012 and 2016 with DHCP, Group Policy Objects (GPO) and Active Directory (ADDS) and client interaction. • Supervise the setup and maintenance of Windows 10 Enterprise desktops, SCCM server, and KMS • Isolate and review Linux distributions and tools to be included for network use. • Teach networking, management, cyber security and operating system courses. • Create imaging solutions for Windows servers and desktops. Created and cataloged repository of images for deployment. • Work with AWS, Google Cloud, Microsoft Azure to insure students have access and that technical issues are quickly resolved.

Technical Project Lead

• Apr 2010 - Dec 2011

• Lead project and technical development for the Joint Medical Education Training Campus (METC). • Responsible for creation, maintenance, and upgrades to the system images. • Provide AV/VTC support to Admiral and his staff to include academics. • Act as point of escalation for Tier II and Tier III technicians. • Work with base and DISA to insure workstations, servers, and networking equipment conform to DoD specifications. • Insured the prompt and accurate installation and maintenance of are inline with military specs. • Provide technical support to Admiral’s staff, 959th Medical group, 502nd Air Base Wing training, and USAMITC. • Many other duties as requested.

Technical Media Integration Specialist

• Dec 1999 - Apr 2010

Linux and cyber security consultant for the development of an encrypted delivery of financial news and information. Worked with staff and the IEEE to develop and implement a proprietary and internally created infrastructure and applications. Headed up hardware research to identify next generation technology for broad news delivery, worked to meet NewsML specifications, and in meeting with Securities and Exchange Commission guidelines for compliance. Provide technical support and technical training to staff and act as server and systems administrator for the San Antonio office. Provide technical support to multiple media points from Canada to Argentina as well as the central United States.

Content Producer

• Apr 1999 - Nov 1999

I was hired to be a content producer for the newly created broadband service, Road Runner. I became a network administrator, database administrator, and backup administrator. I learned so much but it was not the job I thought it would be and I moved on to Business Wire. I was hired to be a content producer for the newly created broadband service, Road Runner. I became a network administrator, database administrator, and backup administrator. I learned so much but it was not the job I thought it would be and I moved on to Business Wire.

Assignments Mgr./Satellite Feeds Coordinator

• Nov 1997 - Apr 1999

Editor/Associate Producer/Assignment Editor

• Mar 1995 - Nov 1997