Sr Salesforce Consultant

• Jun 2023 - Present

Sr Business Analyst

• Dec 2020 - Jun 2023

Sr. Consultant

• May 2020 - Dec 2020

Sr. Consultant

• Dec 2019 - Mar 2020

• Elicit and manage requirements for successful Salesforce Sales Cloud implementation that helped to provide an updated user interface using Salesforce Lightning, which significantly improved the user experience • Design Salesforce specifications including mock-ups in Salesforce Lightning to ensure accurate and timely development • Identify opportunities for improvement by streamlining processes related to system requirements and unit testing • Maintain close, consolatory relationship with executive leadership to offer impactful solutions to business problems Show less

Sr. Consultant

• Jun 2015 - Dec 2019

• Founding member of Center of Excellence for ConnectMe by Deloitte, a revolutionary employee self-service portal that integrates Human Resources systems such as Workday, SAP Success Factors and Oracle to deliver a seamless experience • Techno-Functional lead on highly successful large scale implementations of the ConnectMe experience, as well as custom self-service portal and Salesforce implementations • Trusted advisor to executive leadership at large and medium size companies across multiple industries • Solved human capital related business problems using technical solutions in Salesforce in conjunction with other systems Show less

Techno-Functional Lead

• May 2014 - May 2015

• Acted as the techno-functional lead for Salesforce Sales and Marketing Cloud implementations for the firm's largest client, a life sciences company that a leader in its industry • Led a team of technical resources to implement highly effective solutions for clients in the CPG, life sciences and HR outsourcing industries • Acted as a trusted advisor to executive leadership for 3 different clients in successful Salesforce.com implementations • Acted as the techno-functional lead for Salesforce Sales and Marketing Cloud implementations for the firm's largest client, a life sciences company that a leader in its industry • Led a team of technical resources to implement highly effective solutions for clients in the CPG, life sciences and HR outsourcing industries • Acted as a trusted advisor to executive leadership for 3 different clients in successful Salesforce.com implementations

Sr. Business Analyst

• Apr 2012 - May 2014

• Oversaw Salessforce.com CRM for almost 2,000 worldwide users including data integrity, adoption/training, object and application development and overall governance • Managed business and system requirements for a successful multi-national Salesforce.com implementation for Sales, Service and Marketo implementations • Acted as a trusted advisor to executive leadership across multiple business units to help them to realize business goals, including increased adoption of Salesforce and unprecedented increases in revenue • Wrote and maintained functional and technical specifications to ensure effective development of Salesforce.com solutions Show less

Project Manager Salesforce.com

• Apr 2009 - Apr 2012

• Acted as the project manager for highly successful multi-newspaper implementation of Salesforce.com, including Sales and Service Cloud. • Pioneered a marketing automation program targeting the newspaper's print an online advertisers, using Silverpop Marketing • Acted as a trusted advisor to executive leadership across a multi-newspaper group, transforming manual processes on paper to effective and efficient solutions using the Salesforce.com platform • Acted as the project manager for highly successful multi-newspaper implementation of Salesforce.com, including Sales and Service Cloud. • Pioneered a marketing automation program targeting the newspaper's print an online advertisers, using Silverpop Marketing • Acted as a trusted advisor to executive leadership across a multi-newspaper group, transforming manual processes on paper to effective and efficient solutions using the Salesforce.com platform

Marketing Strategy Manager

• Jun 2006 - Apr 2009

• In charge of managing sales support team for a multi-market sales team. In addition to overseeing hiring, training and other personnel issues, work closely with the VP of Advertising for Hearst newspapers to increase revenues. • Responsible for coaching, training, and leading a team including marketing and sales support. Designed a system for multi-market advertising order entry and have led an innovative approach to sales presentations. • Manage employees and help them to achieve company and departmental goals. Respond to requests for information from clients and team members and am considered a go-to person for strategic projects. Show less

Competitive Media Specialist

• Jul 2004 - Jun 2006

• In charge of creating and launching the competitive media program. This involved evaluating the best options for acquiring data as well as interpreting this data and coaching others on how to do the same. • Analyzed competitive spending, performed CPM and CPP analyses, created and presented compelling research, coached account executives to present this data, interacted with clients and all levels of management as maintaining vendor relations. • In charge of creating and launching the competitive media program. This involved evaluating the best options for acquiring data as well as interpreting this data and coaching others on how to do the same. • Analyzed competitive spending, performed CPM and CPP analyses, created and presented compelling research, coached account executives to present this data, interacted with clients and all levels of management as maintaining vendor relations.

Account Executive

• 2000 - 2004

• Responsible for growing revenues each year over the previous year. In best year, more than doubled revenues from the previous year. Was able to show a substantial increase (30% or more) each year. • Prospected for new business, provided excellent customer service, documented client requests, coordinated projects with other teams, analyzed trends and forecasted revenues for my sales territory. • Responsible for growing revenues each year over the previous year. In best year, more than doubled revenues from the previous year. Was able to show a substantial increase (30% or more) each year. • Prospected for new business, provided excellent customer service, documented client requests, coordinated projects with other teams, analyzed trends and forecasted revenues for my sales territory.