Experience

Axis Health System

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• PC/ Network Technician

  • Oct 2007 - Present

  Main support contact for IT. Troubleshoot, repair and upgrade desktop pc’s, laptops, IPads, IPhones smartphones and MS tablets. Provide training to staff with use of all IT equipment and software. Print server maintenance, Active Directory/ Office 365 client setup, share drive maintenance. Install, monitor and maintain; backups, system images, antivirus and update solutions, Maintain IP phone solution. Main support contact for IT. Troubleshoot, repair and upgrade desktop pc’s, laptops, IPads, IPhones smartphones and MS tablets. Provide training to staff with use of all IT equipment and software. Print server maintenance, Active Directory/ Office 365 client setup, share drive maintenance. Install, monitor and maintain; backups, system images, antivirus and update solutions, Maintain IP phone solution.



Verint Cyber Intelligence

• Software Development
• 100 - 200 Employee

• Technical Support

  • Jun 2003 - Sep 2007

  Provide support for CCTV systems. Respond to telephone, email and personnel inquires, identify, research, and resolve client technical issues. Document, track issues to ensure timely resolution Provide support for CCTV systems. Respond to telephone, email and personnel inquires, identify, research, and resolve client technical issues. Document, track issues to ensure timely resolution