John Burzynski

Desktop Support Technician at WAUKESHA PUBLIC SCHOOLS
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Contact Information
us****@****om
(386) 825-5501

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Credentials

  • A+
    CompTIA

Experience

    • United States
    • 1 - 100 Employee
    • Desktop Support Technician
      • Sep 2015 - Present

      Swapping out projectors, replacing bulbs, swapping out desktops, printing, Wi-Fi, iPads, MacBook's, software Swapping out projectors, replacing bulbs, swapping out desktops, printing, Wi-Fi, iPads, MacBook's, software

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Help Desk
      • Aug 2013 - Aug 2015

      Answer phone & email from teachers, staff & faculty. Create tickets, desktop support for the administration building Lindholm. Process broken iPads, send paperwork to insurance & ship out. Receive after fixed get them back to the school. Answer phone & email from teachers, staff & faculty. Create tickets, desktop support for the administration building Lindholm. Process broken iPads, send paperwork to insurance & ship out. Receive after fixed get them back to the school.

    • United States
    • 1 - 100 Employee
    • Help Desk
      • Nov 2011 - Aug 2013

      Contractor for Robert Half Technology Contractor for Robert Half Technology

    • United States
    • Insurance
    • 700 & Above Employee
    • Technology Assistant
      • Dec 2005 - Oct 2010

      Basic troubleshooting for computer, printers, mulitifunction canon copiers (copier,fax,printer,scanner). Work with help desks and with Level 2 tech support. 75 employees at the Milwaukee Branch and a records filing clerk Basic troubleshooting for computer, printers, mulitifunction canon copiers (copier,fax,printer,scanner). Work with help desks and with Level 2 tech support. 75 employees at the Milwaukee Branch and a records filing clerk

    • Personal Consulting
      • 1987 - 2009

      Troubleshot, purchased, upgraded, and maintained computers for myself and several others Advised and setup systems using Windows 3.1, ‘9x, XP Installed memory, hard drives, CD-ROM’s, Modem’s, Video cards, drivers and a motherboard Troubleshot, purchased, upgraded, and maintained computers for myself and several others Advised and setup systems using Windows 3.1, ‘9x, XP Installed memory, hard drives, CD-ROM’s, Modem’s, Video cards, drivers and a motherboard

    • Technology Assistant
      • Sep 2005 - Dec 2005

      Maintain PC’s and dumb terminals Maintain Scanners, Laser Printers, and Dot Matrix Printers Maintain PC’s and dumb terminals Maintain Scanners, Laser Printers, and Dot Matrix Printers

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • PC Technician
      • Aug 2005 - Aug 2005

      Rollout of LCD monitors Rollout of LCD monitors

    • United States
    • Staffing and Recruiting
    • PC Technician
      • Jul 2005 - Jul 2005

      Rollout of LCD’s, desktops and laptops

    • PC Technician
      • Jul 2004 - Jun 2005

      Re-imaged IBM and Toshiba computers Formatted and rebuilt desktop computersPerformed data recover on laptopsSetup computers at user’s deskInstalled Microsoft patches and software applications from CDDeveloped procedures for re-imaging laptops

    • United States
    • Government Administration
    • 1 - 100 Employee
    • PC Technician - Internship
      • Jan 2004 - May 2004

      Formatted and rebuilt computers Troubleshot laptops and desktops Formatted and rebuilt computers Troubleshot laptops and desktops

    • Receiving Clerk
      • Oct 2001 - Jun 2002

      Data Entry Maintained accurate and timely reports Data Entry Maintained accurate and timely reports

    • United States
    • Semiconductor Manufacturing
    • PC Technician
      • Sep 1999 - May 2001

      Installed connections for LAN, mainframe, and telephone Assisted Unix Mainframe Administrator Responded to user calls with troubleshooting solutions for hardware, software, and network problems Setup office PC’s by formatting, installing OS, other business software and configured by ghosting Configured network settings Instructed end users on finding programs, MS Word, email, the network, various hardware Installed connections for LAN, mainframe, and telephone Assisted Unix Mainframe Administrator Responded to user calls with troubleshooting solutions for hardware, software, and network problems Setup office PC’s by formatting, installing OS, other business software and configured by ghosting Configured network settings Instructed end users on finding programs, MS Word, email, the network, various hardware

    • United States
    • Information Technology & Services
    • 400 - 500 Employee
    • PC Technician
      • Jun 1999 - Jul 1999

      Configured Windows NT systems Added specialized software unique to several departments Configured Windows NT systems Added specialized software unique to several departments

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • PC Technician
      • Apr 1999 - May 1999

      Configured Win ’98 software Setup computer systems at user’s desks. Configured Win ’98 software Setup computer systems at user’s desks.

    • Ireland
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • PC Technician
      • Nov 1998 - Feb 1999

      Installed and configured software applications such as Client32 ver2.5, Windows ‘9x, and cc:Mail Troubleshot various problems on laptops and desktops Installed hardware on PCs Installed and configured software applications such as Client32 ver2.5, Windows ‘9x, and cc:Mail Troubleshot various problems on laptops and desktops Installed hardware on PCs

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Worker - Computer Lab
      • Aug 1997 - May 1998

      Maintained computers and software Troubleshot networked computers Assisted students with computer and software Maintained computers and software Troubleshot networked computers Assisted students with computer and software

Education

  • Milwaukee Area Technical College
    Associate, CIS - Network Specialist
    2003 - 2004
  • Milwaukee Area Technical College
    Associate, CIS - Microcomputer Specialist
    1997 - 1998

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