John "Bruce" Sproule

Information Technology Manager at imageQUEST
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Contact Information
us****@****om
(386) 825-5501
Location
Warrensburg, Missouri, US

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Bio

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Credentials

  • CompTIA Linux+
    CompTIA
    Sep, 2018
    - Nov, 2024
  • Microsoft Certified Solutions Associate (MCSA)
    Microsoft
    Mar, 2018
    - Nov, 2024
  • CompTIA Project +
    CompTIA
    Apr, 2017
    - Nov, 2024
  • CompTIA Network +
    CompTIA
    Nov, 2016
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Feb, 2021
    - Nov, 2024
  • Certified Ethical Hacker (CEH)
    EC-Council
    May, 2020
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Oct, 2019
    - Nov, 2024

Experience

  • imageQUEST
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Manager
      • Mar 2019 - Present

    • Lead Analyst
      • Jan 2017 - Present

    • Customer Service Representative
      • Sep 2015 - Jan 2017

  • imageQUEST
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • MPS Field Service Technician
      • Aug 2013 - Aug 2014

      As a field service technician my responsibilities included: contacting customers to arrange service visits. While onsite, i would troubleshoot the root cause of any numbers of issues with print and scan devices, and repair them onsite. I worked on HP, Savin, Kyocera and Xerox printers and multi-function devices. When customer issues were not caused by the hardware device, i would troubleshoot the PC/Server to resolve printing and scanning issues.

  • MJC Electric
    • Apprentice Elecrtrician
      • Nov 2012 - Aug 2013

      My responsibilities as an apprentice were: run and install electrical wiring in both residential and commercial building. Installed outlets, light fixtures, switches, and other electric appliances.

  • Valley View Oil Co
    • Rig Hand/ Roustabout Crewman
      • Jan 2008 - Sep 2009

      Operated Heavy Equipment Maintained and Repaired oil wells Ran underground fiberglass pipes and poly line.

Education

  • Western Governors University
    Master of Science, Cybersecurity and Information Assurance, Cybersecurity
    2020 - 2020
  • Western Governors University
    Bachelor of Science, IT - Networks Administration Emphasis, Computer/Information Technology Administration and Management
    2016 - 2018
  • State Fair Community College
    Associate of Arts and Sciences - AAS, Network Administration
    2009 - 2012
  • State Fair Community College
    Associate of Arts and Sciences - AAS, Network Administration
    2009 - 2011

Community

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