Experience

Maximation LLC

• Mainframe Computer Operator/Supervisor/Manager

  • Apr 2003 - Present

• Operations Supervisor

  • 2003 - 2011 8 years



Interliant/Interpath/USi

• Operations Analyst

  • Nov 1996 - Aug 2003

  Performed backups for all systemsPerformed troubleshooting for all hardware, software, and network problemsProvided support for 2,800 users and their peripheral devicesMonitored all modems, nodes, and phone linesPerformed print operations on IBM 4050 series printersAssisted with hardware and software installations/upgrades. Supervised 4 operators on 2nd shiftTrained all new operatorsMaintained current documentation for all existing batch jobs and in-house… Performed backups for all systemsPerformed troubleshooting for all hardware, software, and network problemsProvided support for 2,800 users and their peripheral devicesMonitored all modems, nodes, and phone linesPerformed print operations on IBM 4050 series printersAssisted with hardware and software installations/upgrades. Supervised 4 operators on 2nd shiftTrained all new operatorsMaintained current documentation for all existing batch jobs and in-house processingCoordinated maintenance for hardware outagesMaintained in-house BASIC & DCL programs. Onsite hardware: 8 DEC VAX systems in clustered and standalone environments23 DEC ALPHA systems14 SUN Sparcstation servers 2 IBM RS/6000 systems 116 NT/2000 servers Show more Show less



United States Air Force

• Training Scheduler

  • Apr 1994 - May 1996

• Communications Center Operator

  • Jan 1993 - Mar 1994



United States Air Force

• Communications Center Operator

  • Nov 1991 - Nov 1992

• Disaster Preparedness NCO

  • Nov 1990 - Nov 1991

• Mainframe Computer Operator

  • Sep 1986 - Nov 1990