Experience

ATSG (MTM Technologies)

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Voip Engineer

  • Mar 2022 - Present

  Ann Arbor, Michigan, United States Assist with Management of Cisco Communications Manager suite at University of Michigan.



InterVision Systems

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Associate Voice Engineer (Temp Contract)

  • Dec 2020 - May 2023

  St. Louis City County, Missouri, United States Work with over 100 different clients to troubleshoot various Cisco Voice Issues Use various software such as Service Now, FortiSiem, Colabrio, Klerity, and Akkadian Orchestrator daily. Troubleshoot issues within Cisco Call Manager, Unity Connection, Expressway C and E, UCCX, Jabber and Finesse. Work with CLI commands within Cisco Voice servers as well as Cisco Routers and Switches Communicate and Coordinate with Cisco TAC and VoIP Carriers to troubleshoot and open trouble tickets… Show more Work with over 100 different clients to troubleshoot various Cisco Voice Issues Use various software such as Service Now, FortiSiem, Colabrio, Klerity, and Akkadian Orchestrator daily. Troubleshoot issues within Cisco Call Manager, Unity Connection, Expressway C and E, UCCX, Jabber and Finesse. Work with CLI commands within Cisco Voice servers as well as Cisco Routers and Switches Communicate and Coordinate with Cisco TAC and VoIP Carriers to troubleshoot and open trouble tickets as a part of working with Service Now trouble tickets. Perform MACD changes daily for various customers as requested. Work closely with customers to troubleshoot issues including explaining issues to customers IT department as well as training customers on procedures. Show less



Schuster Co

• United States
• Truck Transportation
• 1 - 100 Employee

• CDL Truck Driver

  • Nov 2019 - Apr 2020

  Le Mars, Iowa, United States CDL Truck Driver



Boston PC Solutions

• Owner

  • Jul 2018 - Mar 2020

  West Sacramento, CA PC and network repair in the West Sacramento Area. Offering after hour and weekend service.



ioSafe

• United States
• Computer Hardware
• 1 - 100 Employee

• Technical Specialist

  • Jan 2019 - Jun 2019

  Sacramento, California Area



Freymiller

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Truck Driver

  • Aug 2018 - Jan 2019

  Oklahoma County, Oklahoma, United States CDL Truck Driver



Self-Employed

• Computer and Network Technician

  • Sep 2017 - Jun 2018

  Oklahoma City, Oklahoma Area Working with home and small business users to solve general PC and networking issues. Also assist in installing various software and hardware as requested.



Prime Inc.

• United States
• Truck Transportation
• 700 & Above Employee

• Truck Driver

  • Sep 2017 - Jun 2018

  Springfield, Missouri, United States CDL Truck Driver



Dobson Fiber

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• VoIP Administrator

  • Mar 2017 - Sep 2017

  Oklahoma City, Oklahoma Area Work with customers to install a PBX to VoIP system into their home and Business.



Boeing Aircraft

• Network Voice Engineer

  • Jan 2017 - Feb 2017

  Oklahoma City, Oklahoma Area



ISG Technology LLC

• United States
• Information Technology & Services
• 1 - 100 Employee

• UC Voice Engineer

  • Aug 2015 - Sep 2016



BancFirst

• United States
• Banking
• 700 & Above Employee

• Network/Telecom Administrator

  • Sep 2014 - May 2015

  Oklahoma City, Ok



Garfield County Govt., CO

• United States
• Government Administration
• 100 - 200 Employee

• VoIP Administrator

  • Apr 2012 - Oct 2014

  Garfield County

• IT Specialist

  • Apr 2012 - Sep 2014



PC and Network Solutions

• Owner

  • Mar 2007 - Nov 2009

  Colorado Provide computer hardware and software support along with networking for home and small business.