John Boston
Voip Engineer at ATSG (MTM Technologies)- Claim this Profile
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Bio
Experience
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ATSG (MTM Technologies)
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Voip Engineer
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Mar 2022 - Present
Ann Arbor, Michigan, United States Assist with Management of Cisco Communications Manager suite at University of Michigan.
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InterVision Systems
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Associate Voice Engineer (Temp Contract)
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Dec 2020 - May 2023
St. Louis City County, Missouri, United States Work with over 100 different clients to troubleshoot various Cisco Voice Issues Use various software such as Service Now, FortiSiem, Colabrio, Klerity, and Akkadian Orchestrator daily. Troubleshoot issues within Cisco Call Manager, Unity Connection, Expressway C and E, UCCX, Jabber and Finesse. Work with CLI commands within Cisco Voice servers as well as Cisco Routers and Switches Communicate and Coordinate with Cisco TAC and VoIP Carriers to troubleshoot and open trouble tickets… Show more Work with over 100 different clients to troubleshoot various Cisco Voice Issues Use various software such as Service Now, FortiSiem, Colabrio, Klerity, and Akkadian Orchestrator daily. Troubleshoot issues within Cisco Call Manager, Unity Connection, Expressway C and E, UCCX, Jabber and Finesse. Work with CLI commands within Cisco Voice servers as well as Cisco Routers and Switches Communicate and Coordinate with Cisco TAC and VoIP Carriers to troubleshoot and open trouble tickets as a part of working with Service Now trouble tickets. Perform MACD changes daily for various customers as requested. Work closely with customers to troubleshoot issues including explaining issues to customers IT department as well as training customers on procedures. Show less
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Schuster Co
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United States
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Truck Transportation
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1 - 100 Employee
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CDL Truck Driver
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Nov 2019 - Apr 2020
Le Mars, Iowa, United States CDL Truck Driver
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Owner
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Jul 2018 - Mar 2020
West Sacramento, CA PC and network repair in the West Sacramento Area. Offering after hour and weekend service.
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ioSafe
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United States
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Computer Hardware
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1 - 100 Employee
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Technical Specialist
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Jan 2019 - Jun 2019
Sacramento, California Area
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Freymiller
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United States
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Truck Driver
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Aug 2018 - Jan 2019
Oklahoma County, Oklahoma, United States CDL Truck Driver
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Computer and Network Technician
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Sep 2017 - Jun 2018
Oklahoma City, Oklahoma Area Working with home and small business users to solve general PC and networking issues. Also assist in installing various software and hardware as requested.
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Prime Inc.
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United States
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Truck Transportation
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700 & Above Employee
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Truck Driver
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Sep 2017 - Jun 2018
Springfield, Missouri, United States CDL Truck Driver
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Dobson Fiber
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United States
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Technology, Information and Internet
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100 - 200 Employee
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VoIP Administrator
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Mar 2017 - Sep 2017
Oklahoma City, Oklahoma Area Work with customers to install a PBX to VoIP system into their home and Business.
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Network Voice Engineer
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Jan 2017 - Feb 2017
Oklahoma City, Oklahoma Area
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ISG Technology LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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UC Voice Engineer
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Aug 2015 - Sep 2016
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BancFirst
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United States
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Banking
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700 & Above Employee
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Network/Telecom Administrator
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Sep 2014 - May 2015
Oklahoma City, Ok
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Garfield County Govt., CO
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United States
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Government Administration
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100 - 200 Employee
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VoIP Administrator
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Apr 2012 - Oct 2014
Garfield County
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IT Specialist
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Apr 2012 - Sep 2014
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Owner
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Mar 2007 - Nov 2009
Colorado Provide computer hardware and software support along with networking for home and small business.
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Education
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Sullivan University
Computer Science