Engineering Manager

• Jun 2023 - Present

Software Delivery Manager

• Sep 2022 - Jun 2023

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Scrum Master

• Apr 2022 - Aug 2022

Scrum Master / Agile Delivery Manager

• Apr 2020 - Apr 2022

I am the go-to person for applying scrum practices and events to help my teams to produce high-quality work. As a Scrum Master I help to manage timelines for the team, resolve problems and remove any impediments or ‘Blockages’. I coach my team members in many areas’ ranging from personal challenges to current Agile methodologies. My ultimate goal is to help create self-organizing teams that are flexible and fully productive during sprints who deliver on their promises. As a Professional Scrum Master, I am responsible for ensuring that each team member follows the framework of Scrum, making sure everyone knows their role and I help to coach them through any unclear parts while also guiding larger teams using this method effectively. I coordinate people and projects (occasionally facilitating changes) with my mind set on delivering on time and what the stakeholders expect. I help my teams to manage the stakeholder expectations. I work with the Product Owner to help manage the backlogs and any new requirements that may arise, and I help them to connect with the Scrum team and provide guidance on better cooperation. I have excellent communication and listening skills because I work with people and need to understand the needs of my team members. I am a capable subservient leader who always serves from the back. My teams are always put before myself so they can become the best they can possibly be. As a PSM qualified Scrum Master I have excellent knowledge of the scrum framework, with all its artifacts and techniques. I ensure the team have all the scrum events ready from sprint planning to retrospectives to daily stand ups. My main aim is to guide my teams to a higher scrum maturity, so they are self-sufficient and self-organising and they are working in a productive environment where they feel they ‘own’ the project and enjoy working on it. Show less

Software Developer

• May 2016 - Mar 2020

Working in the back-office team we the responsibility of maintaining and upgrading about 400 bespoke back-office programmes. These tools were an integral and critical part of the operational capacity and allow the Bet365 Traders to interact and administer with the main website. The work was always varied and learning to deal with rapid context switching was an integral part of my role as a software developer. As a software developer in the back-office team, I was heavily involved in understanding, diagnosing and implanting fixes for issues reported by our users and stakeholders. The role also involved adding new functionality to tools as and when they were needed, or the market dictated. All the programmes were written in either vb6, vb.net or c#, because of this varied and diverse spread of languages being used I needed to be flexible and understand these different technologies. In addition to the .net framework and technologies, our data was accessed using T-SQL. This is also an area where I feel I was strong and had a good knowledge because the team worked with and wrote Stored Procedures as well as being able to write queries to obtain any data and information that could help solve any issues that arose. Show less

IT Manager

• Sep 2015 - Apr 2016

During my time at university i worked part-time looking after all of the main IT system, from hardware to software and from the networks to the audio equipment. The main duties for this role were: • To maintain the IT infrastructure within the offices. • ensuring their network always remained operational minimizing ‘downtime’ • help desk support for the office worker • installing new hardware and software • maintaining their databases and ensuing the data was always safe • Ensured all the contracts for mobiles, printers, photocopiers etc were maintained and the company had the best deals available Show less

Student

• Sep 2012 - Apr 2016

System Developer

• Jun 2014 - Jun 2015

Part of my role within JCB Finance was: • Maintain all systems to minimise “downtime” of all bespoke core software systems, in order that JCB Finance and its employees can process data in an efficient and timely manner. • Design, maintain and implement new and existing software systems within the company defined programming languages to ensure that all programmers are able to expand and debug programmes written by other programmers. • To work with stakeholders and other users when designing and implementing these new systems. • To support staff in other departments when using these systems in a helpdesk capacity to enable staff to become proficient users of these new or expanded systems and become competent in their own roles where IT is involved. • Maintain a secure network\​ data infrastructure in order to prevent as much as possible unauthorised access to systems. • Investigate and appraise new technologies in order to enable JCB Finance to make informed decisions about the future use of these technologies. • Investigate third party software systems and how easily they can be integrated into new and current systems to assist JBC Finance in making informed decisions about the implementation of the third party systems. Show less