Experience

Systems Solution (SSI), A Meriplex Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Implementation Engineer

  • Apr 2020 - Present



AITHERAS, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Manager

  • Feb 2017 - Apr 2020



Enforme

• United States
• Software Development
• 1 - 100 Employee

• IT Manager

  • Jun 2014 - Feb 2017

  Maintain, configure and virtualize devices in Enforme's network and user infrastructure. Deploy and maintain virtual machines in an Amazon Web Services platform. Ensure proper documentation and standard operating procedures are created and adhered to. Provide support to hosted clients and websites. Constantly reviewing processes and identifying way to improve efficiency & service, and proactively managing areas of Technology within the company• Conduct in-depth technical analysis of all systems, including disaster recovery and business continuity; delivered gap analysis and recommendations, attaining 99% up time.• Decrease inventory, application pricing, and licensing expenses by establishing standardization for applications, PC desktops, and networking systems.• Effectively planning and executing all IT related projects.• Ensuring all IT systems, infrastructures, server, networks and Security devices are running to an efficient level.• Delegating work to and supervising the activities of junior IT staff.• Recommending and implementing technological improvements and efficiencies.



Health Resources Service Administration

• Network Engineer

  • Apr 2013 - Jun 2014

  Maintained, configured and operated various VMware Servers, equipment and different storage formats via NetApp and HP Storage solutions. Responsible for performing daily maintenance and testing operations to ensure Network reliability and optimization. In charge of configuring and maintaining a custom NetApp SAN environment that is being utilized for the storage of HHS’s VMware Machines. Also assists with Tier 2 and Tier 3 support tickets and situations as needed



Ruppert Landscape

• United States
• Construction
• 400 - 500 Employee

• Network Engineer/Administrator

  • May 2012 - Apr 2013

  Maintained, configured and operated all devices in Ruppert’s network and user infrastructure. Responsible for performing daily operations for the company’s network which is spread out over 12 regional locations in the United States. Worked closely with the CTO regarding company expansion and IT upgrade projects. Configured and maintained both a Dell Equalogic San environment and VMware VSphere servers to enable infrastructure virtualization across all locations.



James G. Davis Construction (DAVIS)

• Construction
• 300 - 400 Employee

• Network Engineer

  • Jul 2011 - May 2012

  Network Engineer responsible for the configuration and maintenance of all network hardware/infrastructure at the corporate office which includes such hardware as; routers, switches, modems, gateways, firewalls and WAN traffic shaping devices. Performed monthly systems maintenance work to upgrade infrastructure, re-patch devices, troubleshoot, and execute various network projects. High skill level using Cisco routers, Cisco ASA’s, Cisco Switches, HP Switches, Sonicwall Firewalls, Exinda WAN devices and various Network Monitoring software suites. Proficient in layer 2 and layer 3 switching and routing



iCore Networks (now Vonage)

• United States
• Telecommunications
• 1 - 100 Employee

• Sr. Project Manager

  • Jun 2010 - Aug 2011

  Managed and implemented projects for our national key accounts customers taking the project from an idea and request to installing and implementing a new fully functional Cisco VoIP system and network. Demonstrated excellent time management skills with the ability to multi-task and coordinate the efforts of others to correctly implement network solutions. Vast knowledge of cisco systems and hardware in configuring large VoIP systems. Showed the ability to think outside the box and excellent customer service and troubleshooting abilities



Feld Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• IT Help Desk Coordinator

  • Jun 2008 - Jun 2010

  Managed Help Desk activities such as heading meetings, distributing trouble tickets and ensuring that all trouble tickets were resolved in a timely manner. Provided technical support for a vast employee base which included approximately 400 users in the corporate office and 450 remote users. Developed and implemented IT projects including the roll out of new software and preventing future issues. Responsible for all purchasing and receiving functions for the IT Department



CBCInnovis

• Financial Services
• 100 - 200 Employee

• IT

  • Jan 2008 - Jun 2008

  Responsible for resolving technical problems related to in-house software packages ensuring promulgation of business activities. Provided assistance to over 500 remote users by troubleshooting their software challenges