Senior Unix Engineer

• Oct 2018 - Present

IT Manager / Senior Systems Administrator

• Jul 2012 - Oct 2018

• Level 2 Application Support:o Compute as a Service (CaaS)o Platform as a Service (PaaS)o Storage as a Service (STaaS)o Data Collection, Analytics and Events (DCAE)• Environments:o RHEL / CEntOSo Dockero Jenkinso Network troubleshooting: (firewall, routers, TCP/IP, SDN)o Familiarization with Hadoop, Puppet and Chef• Led and mentored rotating teams of 5-15 on a per-project basis• Authored architecture and procedures documentation• Authored and presented internal training• Coordinated multi-team change management• Led YUM to RHUI migration in production

IT Manager

• Mar 2007 - Jul 2012

Directly responsible for the management of corporate IT infrastructure serving an international team of software developers, sales personnel, QA and service engineers in an agile development environment.Coordinated the use of shared information and computing resources between teams.Managed annual capital budgeting,vendor-relations and purchasing related to Information technology systems.Prioritization and oversight of reactive support tasksProject management of intermediate and long term technology initiatives including corporate DR and business continuity strategiesAdministration of “Google Apps” domain, as well as internal systems accounts.Managed internal and public Domain Name Service

UNIX Administrator

• Feb 2000 - Oct 2006

- UNIX Server administrationManagement of routine operations and maintenance for enterprise servers running SuSE and RHELProvision of new UNIX and Linux production servers (INN, Apache, Bind, Listserv, Postfix and Sendmail)- Web server administrationAdministration of mid-range multi-site Apache server with PHP, MYSQL, Perl, and Python support- E-Mail AdministrationImplementation of Linux based mail filtering using RHEL, SpamAsassin and Sophos mail monitor (reduced SPAM and mail based viruses by over 95%)1200 user mail migration consolidating five old servers to a single modern enterprise level SuSE system including 39 virtually hosted mail domains- Helpdesk supportHelp desk and on-site support as needed on user workstations and servers

Evening Instructor: UNIX Certification

• Oct 2001 - Nov 2003

Courses taught include:UNIX System administration,UNIX E-Mail administration,UNIX and Networking,DNS Administration with BindAuthored course and materials for instructional programs:UNIX E-Mail Administration (full course)DNS Administration with Bind (domain delegations section)

Network Systems Administrator

• Apr 1999 - Dec 1999

Network and systems administration of a mixed NT, UNIX, Macintosh environmentArchitecture of network and data security strategiesImplementation of Y2k compliance testing and remediation

Network System Administrator

• Mar 1998 - Apr 1999

Implementation and administration of File, Print, Mail, Database, Backups and Web serversImplementation of disaster recovery strategiesMS Mail to Mdaemon migrationWindows 95 to NT migrationDNS Administration

Webmaster

• Mar 1997 - Mar 1998

Content administration of corporate web presenceAdministration of Apache web servers running under Solaris and NTGeneration of reports on company web usage statistics

Senior Technical Support Associate

• Jan 1995 - Jan 1997

Technical support of PPP-TCP/IP connections on MAC and PCAssisted NOC in rapid diagnosis of TCP/IP LAN, WAN, and Internet disruptionsCreation and maintenance of knowledge base and web based support toolsDevelopment and implementation of a mentoring program for new technical support representativesDevelopment and implementation of a triage-based support system that greatly increased the efficiency and responsiveness of the department