Experience

MNsure

• United States
• Government Administration
• 1 - 100 Employee

• Operations Manager

  • Feb 2020 - Present

• Operations Coordinator

  • Nov 2015 - Feb 2020



Rainbow Health Initiative

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Programs

  • Aug 2013 - Dec 2015



Hennepin County Public Health Clinic

• Peer Counselor

  • Jan 2009 - Jan 2015



ALLINA HEALTH

• Greater Minneapolis-St. Paul Area

• Intern

  • Apr 2012 - Aug 2013

  Extensive work supporting community health needs assessments for Allina Health. o Developed a work process for community health needs assessment. o Collected and compiled indicators that informed stakeholders’ assessment of health issues in their community. o Planning and implementation of stakeholder meetings, prioritization process and community dialogues o Developed the format and created the content for final reports * Conducted a literature review to support the implementation and future evaluation efforts for a mental health wellness program for adolescents. Show less



INTERACT CENTER FOR THE VISUAL AND PERFORMING ARTS

• Billing and Database Manager/Marketing Manager/Client Intake

  • Jun 2007 - May 2013

  Responsible for billing for services provided to center's clients o over 150 client accounts per month o over $1.3 million dollars in accounts receivable per year * Initiate and manage client service agreements between Interact and state of Minnesota, HMOs, local counties, community organizations and private individuals * Ensure data integrity between current and legacy systems * Manage and maintain donor database * Build and maintain spreadsheets and databases to track collection efforts * Coordinate direct marketing efforts via print collateral, direct mail and email * Act as first point of contact for persons interested in participating in center’s programming. Show less



Twin Cities Gay Men’s Chorus

• Membership President

  • Aug 2009 - Aug 2010



THE ESQUIRE GROUP

• Project Coordinator/Team Lead

  • Jul 2006 - May 2007

  Coordinated systems migration effort for a legal department’s billing operations * Ensured data integrity between current and legacy systems * Distributed work assignments based on staff availability and the project’s needs * Built and maintained spreadsheets and databases to track implementation efforts Coordinated systems migration effort for a legal department’s billing operations * Ensured data integrity between current and legacy systems * Distributed work assignments based on staff availability and the project’s needs * Built and maintained spreadsheets and databases to track implementation efforts



CHASE VENDOR MANAGEMENT SERVICES

• Administrator

  • Feb 2005 - May 2006

  Organized the nationwide rollout of a federal compliance effort for a major financial services corporation. * Designed and implemented work processes. * Devised reporting methodologies. * Coordinated exchange of data between the client and technology partners. * Troubleshot setup issues for system’s users and managers. Organized the nationwide rollout of a federal compliance effort for a major financial services corporation. * Designed and implemented work processes. * Devised reporting methodologies. * Coordinated exchange of data between the client and technology partners. * Troubleshot setup issues for system’s users and managers.



THE ESQUIRE GROUP

• Document Code

  • Jun 2004 - Dec 2004

  Facilitated a subjective coding project related to large multi-plaintiff litigation. Tasks included:  Subjective coding of both paper and electronic discovery materials at a rate of 134 pages per hour with 97% accuracy.  Assessed co-workers’ performance and qualities.  Established and maintained project quality assurance. Facilitated a subjective coding project related to large multi-plaintiff litigation. Tasks included:  Subjective coding of both paper and electronic discovery materials at a rate of 134 pages per hour with 97% accuracy.  Assessed co-workers’ performance and qualities.  Established and maintained project quality assurance.



Special Olympics New York

• United States
• Spectator Sports
• 1 - 100 Employee

• Program Associate

  • Jun 2001 - Mar 2003

  Organized and ran Special Olympics competitions in New York City, Long Island, and the Hudson Valley region. * Conducted research on and applied for grants from corporate foundations to fund both statewide and regional programs. * Coordinated implementation of programs between Special Olympics New York’s head office and regional field offices. * Managed outreach efforts to recruit both athletes and volunteers. Organized and ran Special Olympics competitions in New York City, Long Island, and the Hudson Valley region. * Conducted research on and applied for grants from corporate foundations to fund both statewide and regional programs. * Coordinated implementation of programs between Special Olympics New York’s head office and regional field offices. * Managed outreach efforts to recruit both athletes and volunteers.



Luminant Worldwide

• IT Services and IT Consulting
• 1 - 100 Employee

• Research Analyst

  • Jan 2000 - Aug 2000

  Wrote original research and created presentations to advise clients on online business and marketing strategy. * Devised business strategy and competitive positioning analyses using both 3rd party and primary research. * Studied the behavior of specific consumer demographic groups in order to maximize the effectiveness of online marketing plans. * Created research briefs and point-of-view papers. Clients included SONY, Citibank, IBM, NetNoir, Gruntal, Amerix, and Dr. Pepper. Wrote original research and created presentations to advise clients on online business and marketing strategy. * Devised business strategy and competitive positioning analyses using both 3rd party and primary research. * Studied the behavior of specific consumer demographic groups in order to maximize the effectiveness of online marketing plans. * Created research briefs and point-of-view papers. Clients included SONY, Citibank, IBM, NetNoir, Gruntal, Amerix, and Dr. Pepper.



JUPITER COMMUNICATIONS

• Editor and Research Associate

  • Jun 1997 - Dec 1999

  Conducted research and crafted online business strategy for companies in the area of consumer-oriented content. * Edited and wrote features for industry newsletters, "Internet Games," "Consumer Content" and "Digital Kids." * Held vendor and sales-related meetings. * Assembled company profiles and fact-checked for book-length industry studies. Conducted research and crafted online business strategy for companies in the area of consumer-oriented content. * Edited and wrote features for industry newsletters, "Internet Games," "Consumer Content" and "Digital Kids." * Held vendor and sales-related meetings. * Assembled company profiles and fact-checked for book-length industry studies.