John Amanatidis
APAC Vendor Manager and Solutions Specialist - Acunetix - Invicti - Airlock Digital at EMT Distribution- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Certificate IV Computer Systems Technology
TAFESA Regional
Experience
-
emt Distribution - a Crayon Company
-
Australia
-
Information Technology & Services
-
1 - 100 Employee
-
APAC Vendor Manager and Solutions Specialist - Acunetix - Invicti - Airlock Digital
-
Oct 2011 - Present
• Seeking out potential clients to establish business relationships. • Maintaining, developing and following up further business relationships with existing clients. • Maintaining a detailed portfolio of customers and follow up clients after every deal to ensure client satisfaction. • Analyzing individual customer needs and supply solutions that suit. • Generating renewal notifications for existing clients and follow up. • Marketing that mutually benefits joint ventures in order to enhance the client-company relationships. • Extending business relations, arranging and attending social gatherings • Demonstrating high quality Public Relations expertise and etiquette • Follow strict marketing budgets for the entire APAC region. • Host training webinars for new product versions and benefits
-
-
-
Westpac
-
Australia
-
Banking
-
700 & Above Employee
-
Technical Support
-
Jan 2011 - Oct 2011
- Part of the first phase of an internal I.T Service Desk team for Westpac group - First point of call for I.T technical related enquiries for over 40,000 employees - Technical support for over 2 dozen banking applications, from mortgage systems to banking branch software and email software such as Lotus Notes - Experience in Windows Server 2008 and Active Directory - Using Remote access to resolve I.T related issues to branches and other Westpac call centres around Australia, London and New York - Hardware support for Canon and Ricoh printers, first level troubleshooting and delegating jobs to sub-contractors for on-site replacement or maintenance - Using SCCM to re-image workstations for bank branch’s and call centers and to push out software updates. - Extensive experience in RSA secureID token support, used by branch employees for remote access out of office hours
-
-
-
EscapeNet
-
Telecommunications
-
1 - 100 Employee
-
Customer Service Officer / Faults Manager
-
Aug 2006 - Jan 2011
- Installation and Troubleshooting for various Cisco Catalyst switches and Cisco Routers - Following through on and ensuring the complete delivery of customer solutions - Experienced in fault lodging and repairs, provisioning of new services and service delivery within service level agreements for ADSL and SDSL products - Experienced in internal and external dispute resolution - Experienced in creating manuals for internal workflows and procedures in order to ensure business continuity
-
-
Education
-
2003 - 2006
TAFE SA
Certificate IV, Network and System Administration/Administrator -
1998 - 2002
St. George College
High School
Community
