Teaching Assistant

• Apr 2022 - Present

Student Fellow

• Aug 2021 - Apr 2022

Increased student learning by assisting students with course work and holding weekly python tutoring for prospective students. Reduced instructor workload by assisting with grading, other daily activities. Made contributions to the curriculum by researching datasets, conducting a curriculum walk-through, and suggesting Python-related class activities.

Customer Service Representative

• Jun 2019 - Nov 2020

Assisted sales staff by researching addresses to verify the location was in the service area. Coordinated with sales team to ensure information was accurate. Set up appointments for technicians to survey a potential customer’s home to ensure serviceability of address. Assisted sales staff by researching addresses to verify the location was in the service area. Coordinated with sales team to ensure information was accurate. Set up appointments for technicians to survey a potential customer’s home to ensure serviceability of address.

Customer Service Representative

• Aug 2017 - Jun 2019

Provided assistance for customers experiencing issues or difficulties with the client’s devices and/or software. Researched issues to ensure whether an issue was ongoing or isolated to the customer. Documented reported issues and scheduled appointments for technicians to examine the device for defects or flaws. Provided assistance for customers experiencing issues or difficulties with the client’s devices and/or software. Researched issues to ensure whether an issue was ongoing or isolated to the customer. Documented reported issues and scheduled appointments for technicians to examine the device for defects or flaws.