John (존 아일) Eil
Chief Underwriter at DKV Luxembourg S.A. (membre du Groupe LaLux)- Claim this Profile
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Deutsch Native or bilingual proficiency
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Englisch Professional working proficiency
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Luxemburgisch Elementary proficiency
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Französisch Elementary proficiency
Topline Score
Bio
Jochen Geiter
John is a pleasant colleague to work with, who is very knowledgable and structured in dealing with the topics that are in the sphere of his responsibilities and beyond. He is openminded and solution-oriented in all his efforts and manages his tasks in an efficient way.
Dipl.-Ing. Friedhelm (Freddy) Schnitzler
John is extremely dedicated and a hard working professional. He always has a warm and friendly approach and is ready to help where he can. He has not only been a teacher but a mentor, always willing to transfer his skills and huge knowledge about all operational areas and processes and everybody can always rely on his advice. Additionally he is open to learn more and more. He works very well as a team member but is also very independent. He achieves results on time. I'm sure he is a asset to any company.
Jochen Geiter
John is a pleasant colleague to work with, who is very knowledgable and structured in dealing with the topics that are in the sphere of his responsibilities and beyond. He is openminded and solution-oriented in all his efforts and manages his tasks in an efficient way.
Dipl.-Ing. Friedhelm (Freddy) Schnitzler
John is extremely dedicated and a hard working professional. He always has a warm and friendly approach and is ready to help where he can. He has not only been a teacher but a mentor, always willing to transfer his skills and huge knowledge about all operational areas and processes and everybody can always rely on his advice. Additionally he is open to learn more and more. He works very well as a team member but is also very independent. He achieves results on time. I'm sure he is a asset to any company.
Jochen Geiter
John is a pleasant colleague to work with, who is very knowledgable and structured in dealing with the topics that are in the sphere of his responsibilities and beyond. He is openminded and solution-oriented in all his efforts and manages his tasks in an efficient way.
Dipl.-Ing. Friedhelm (Freddy) Schnitzler
John is extremely dedicated and a hard working professional. He always has a warm and friendly approach and is ready to help where he can. He has not only been a teacher but a mentor, always willing to transfer his skills and huge knowledge about all operational areas and processes and everybody can always rely on his advice. Additionally he is open to learn more and more. He works very well as a team member but is also very independent. He achieves results on time. I'm sure he is a asset to any company.
Jochen Geiter
John is a pleasant colleague to work with, who is very knowledgable and structured in dealing with the topics that are in the sphere of his responsibilities and beyond. He is openminded and solution-oriented in all his efforts and manages his tasks in an efficient way.
Dipl.-Ing. Friedhelm (Freddy) Schnitzler
John is extremely dedicated and a hard working professional. He always has a warm and friendly approach and is ready to help where he can. He has not only been a teacher but a mentor, always willing to transfer his skills and huge knowledge about all operational areas and processes and everybody can always rely on his advice. Additionally he is open to learn more and more. He works very well as a team member but is also very independent. He achieves results on time. I'm sure he is a asset to any company.
Credentials
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Ausbildereignungsprüfung
IHK Köln -
Registre des agences d'assurances agréées au Grand-Duché de Luxembourg
CAA Commissariat aux assurances -
Versicherungsfachwirt
BWV Rheinland -
Versicherungskaufmann
IHK Köln
Experience
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DKV Luxembourg S.A.
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Luxembourg
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Insurance
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1 - 100 Employee
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Chief Underwriter
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May 2016 - Present
As Chief Underwriter I'm responsible for:• Development and further development of concepts that sustainably bring the profitability to the portfolio• Establishment and expansion of a powerful underwriting function to effectively control risks in individual and group business• Ensure an adoption policy that is characterized by transparent decisions, while maintaining a healthy balance between company and sales interest• Preparation of content with the aim of a smooth implementation in daily practice• Regular exchange with those units that provide expert inputs (e.g. Actuaries) or to assess the underwriting strategy (e.g. Board of Managers, Claims Department, Underwriting and Operational Services)• Creation and updating of work instructions and working manuals around the topic underwriting (individual and group)• Review of a consistent implementation of underwriting decisions, work instructions and working manuals by appropriate measures (e.g. internal review, internal audit)• Identification of training requirements as well as implementation and planning of related trainings• Participating in different international underwriting network meeting and conferences Show less
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Head of Underwriting
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Mar 2015 - Apr 2016
Due to a restructuring process the Department was separated in two departments. I was taking responsibility for the underwriting department (individual and group underwriting) as the Head of the department.• Lead the employees (5 employees)• Development of employees• Human resource and deployment planning• Implementation of performance management process• Responsible for the departmental processes (underwriting in the individual and group business)• Development of KPIs (Management by Data) and control statistics• Monitoring the working situation, the processing of deadlines and the floating stock• Participation in department specific workshops• Check all processed operations according to the 4-eyes-principle• Performing special correspondence, especially answering requests, appeals and complaints which are addressed to the Management Board• Responsible for the properly assessment of the medical insurance risk in any objective and subjective view • Negotiation with policyholders and applicants• Collaboration in the development of new products• Cases of violation related to the obligation of pre-contractual notification • Advice the Board of Managers on all questions related to underwriting Show less
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Head of Underwriting and Policy Administration
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Jun 2008 - Feb 2015
As Head of Underwriting and Policy Administration I was responsible for:• Lead the employees (12 employees)• Development of employees• Human resource and deployment planning• Implementation of performance management process• Responsible for the departmental processes (underwriting and policy administration in the individual and group business)• Development of KPIs (Management by Data) and control statistics• Monitoring the working situation, the processing of deadlines and the floating stock• Participation in department specific workshops (e.g. Munich Health)• Check all processed operations according to the 4-eyes-principle• Performing special correspondence, especially answering requests, appeals and complaints which are addressed to the Management Board• Responsible for the properly assessment of the medical insurance risk in any objective and subjective view • Negotiation with policyholders and applicants• Collaboration in the development of new products• Cases of violation related to the obligation of pre-contractual notification • Advice the Board of Managers on all questions related to underwriting and policy administration Show less
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Executive Committee Member
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Jul 2018 - Feb 2023
The goals of ELHUA are: • Raising the understanding and appreciation of life and health underwriting within the European insurance industry and beyond • To provide educational opportunities for underwriters and claims assessors at various stages of their careers • To bring together individuals from diverse disciplines and from different countries and provide them with a community where there are opportunities to network, exchange information, ideas and methodologies for risk problem solving, underwriting and claims analysis • To foster understanding and professional collaboration among individuals and organizations for the purpose of contributing to underwriting and claims assessment • Facilitate the dissemination of knowledge about life and health underwriting and claims practice • Provide services to its members to assist them in developing their careers in underwriting and claims • Planning and holding of a conference every two years with presentations, panel discussions and interactive workshops by experts on many topics relevant to Underwriting, Claims and Product Development in Life and Health Insurance Show less
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DKV Korea
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Seoul (South Korea)
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Head of Claims / International Claims Specialist
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Aug 2007 - May 2008
Projekt “DKV Korea” (Seoul, South Korea) of ERGO Group AG formerly “DKV - Deutsche Krankenversicherung AG”. The ERGO planned the market entry of a DKV Branch in Seoul to offer private health insurance to South Korea. I was asked if I would like to go there to prepare the marked entry and to be responsible for everything related to the claims department. E.g.: • Set up of all claims processes • Set up of interfaces (e.g. between claims, underwriting, policy administration, accounting) • Developing tariffs • Working and planning on the core system and giving advice to the programming staff • Hiring staff members for the claims department • Creating of standard correspondence • Advices on all claim subjects to the Board • Working on the Business plan for the market entry After all the work was done the market entry was cancelled due to a political change in South Korea and a new president was elected who was not open minded for a private health insurance sector in South Korea Show less
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ERGO Group AG
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Germany
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Insurance
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700 & Above Employee
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IT-Project Trainer supervisor
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Sep 2006 - Jul 2007
Formerly "DKV - Deutsche Krankenversicherung AG"Additionally to my tasks as an IT-Project Trainer (see below) I've been appointed to the IT-Project Trainer supervisor and therefore the following tasks have been added:• Planning and preparing of the trainings for 1.300 Claims Handler• Execution of these trainings with my team• Responsible for round 30 IT-Project Trainer• Awarded the “ERGO-Award” for above-average performance
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IT-Project Trainer
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Mar 2006 - Aug 2006
Formerly "DKV - Deutsche Krankenversicherung AG"During my time as an IT-Project Trainer I was responsible for:• ... the execution of IT trainings related to a new core system for the claims department• ... preparing training manuals and training materials
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Claims Management - Treatment Methods and Contract Reassessment
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Oct 2002 - Feb 2006
Formerly "DKV - Deutsche Krankenversicherung AG"During my time in the claims management department I was responsible e.g. for the following:• Check insurance fraud related to the medical information given by the applicant in the application document (throughout Germany)• Check if all necessary medical information have been given by the applicant in the application form • If the medical information has been correct, payout insurance benefits (see "Claims Service" below)• If some medical information has been missing, check what we would have done if we would have being aware of this medical circumstances • The result could have been an offer of a possible continuation of the contracts under other/new conditions or the resignation/contesting of the contract• Correspondences (e.g. Mail, Telephone) with policy holders and lawyers• Preparing the files for legal department in case if court ruling Show less
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Claims Service - Clerk
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Jan 1999 - Sep 2002
Formerly "DKV - Deutsche Krankenversicherung AG"During my time in the claims service department I was responsible e.g. for the following:• Examination of claims requests• Payout or denial of the claims related to the result of the examination• Examination of Insurance verification request (e.g. Hospital, Dentures)• Confirmation/denial of the verification request related to the result of the examination• Customer contact (e.g. Mail, Telephone)• At the End of this stage I was responsible for claims from Hamburg (Germany) and surroundings Show less
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Bundeswehr Wir. Dienen. Deutschland.
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Germany
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Armed Forces
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700 & Above Employee
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Hauptgefreiter
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Mar 1998 - Dec 1998
• Awarded the "Medal of Honor (Ehrenmedallie der Bundeswehr)" for loyal service and above-average performance • Left the German Bundeswehr in the rank “Hauptgefreiter” • 5th Regiment of the “Panzergrenadierbattalion 52” and “Heeresamt” • Awarded the "Medal of Honor (Ehrenmedallie der Bundeswehr)" for loyal service and above-average performance • Left the German Bundeswehr in the rank “Hauptgefreiter” • 5th Regiment of the “Panzergrenadierbattalion 52” and “Heeresamt”
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Allianz
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Germany
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Financial Services
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700 & Above Employee
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Apprenticeship insurance manager
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Aug 1995 - Jan 1998
During my apprenticeship to the job "Versicherungskaufmann" I've learned every single department and business string of an insurance company. The two departments I joined for the longest time during my 2,5 years apprenticeship: • Accident insurance • Legal insurance During my apprenticeship to the job "Versicherungskaufmann" I've learned every single department and business string of an insurance company. The two departments I joined for the longest time during my 2,5 years apprenticeship: • Accident insurance • Legal insurance
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Education
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2000 - 2002
TH Köln
Versicherungsfachwirt, Versicherungswesen -
2006 - 2006
IHK Köln
Ausbildereignungsprüfung, Versicherungswesen -
1995 - 1998
Allianz Versicherungs AG / Berufsschule Köln
Versicherungskaufmann / Insurance Manager
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