Experience

Providius

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Support Engineer

  • Nov 2022 - Present

  • Troubleshoot network adapters such as bridged networks, PCI pass throughs etc. using Linux. • Provide day to day support for our software engineers with networking, virtualization, initializing servers to meet their needs. • Create and make changes to documentation to support IT knowledge based articles. • Commission servers for clients to ensure their IT systems are up and running that specialize in providing network stream information supporting codecs such as SMPTE-2110, MPEG, RAVENNA and more, along with providing real-time network telemetry for the client's network topology to get a better visualization to analyze their network infrastructure and see the bigger picture. Show less



Rosa Flora Limited

• Farming
• 1 - 100 Employee

• Infrastructure Analyst

  • Apr 2022 - Sep 2022

  As an infrastructure analyst at Rosa Flora we ensure that all systems are running and up keep the IT infrastructure to ensure services are up and running. As an infrastructure analyst at Rosa Flora we ensure that all systems are running and up keep the IT infrastructure to ensure services are up and running.



City Of Hamilton

• Canada
• Government Administration
• 700 & Above Employee

• Service Desk Technician

  • Apr 2021 - Jan 2022

  Provide frontend support for employees within the City of Hamilton. Many common issues include troubleshooting user's hardware, Microsoft 365, Jabber (VoiP calling system user's use.), escalating tickets to the correct IT team. Provide frontend support for employees within the City of Hamilton. Many common issues include troubleshooting user's hardware, Microsoft 365, Jabber (VoiP calling system user's use.), escalating tickets to the correct IT team.