Senior Manager TSS - System

• Nov 2022 - Present

Information Technology Consultant

• Sep 2022 - Jan 2023

Manager System Support and Delivery

• Jan 2017 - Sep 2022

* Secures input from all necessary solution stakeholders within the customer company. Adapts solutions, as necessary, to ensure appropriate support. * Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements. * Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported. * Provides coaching to technical sales member team and professional development to team member sales in order to enhance their product knowledge and technical sales skills. * Opportunistically pursues additional business development opportunities within customer. * Reports to the President Director of Company, oversee overall financial management, planning, systems and controls* Manage and increase the effectiveness and efficiency of support services ( Engineer, Presales and Sales Services ) through improvements to each function as well as coordination and communication between support and business functions Show less

Team Leader - Technical Sales Support

• Jan 2014 - Dec 2016

* Do sizing and calculating computing resource for customer as presales or technical sales support, this include hardware and storage product such as IBM, Lenovo and Virtualization. * Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the General Manager. * Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the company Show less

System Engineer

• Jan 2011 - Dec 2013

* Implement various Private Cloud, Public Cloud on softlayer also IBM System P, X, Blade, Storage and its technology such as IBM-AIX, Virtualization, High Availability (HACMP), VMware, Hyper-V, RHEV and Acropolis. And also have implementation experience with various customer such as Telco, Banking, Finance, Insurance, Manufacturing, Distribution, etc. Blade and System X Implementation at: Pertamina EPTC, BTPN, BTPNS, Medco, Indosat, etc IBM System P / POWER Systems: Asuransi Jiwa Sequis Life, Ranch Market and many more IBM Storage : BTPN, BTPNS, CIMB, Depdagri, Smartfren Telecom, Wing Surya, Natrindo Telepon Selular and many more * Do performance tuning and system troubleshoot Show less