Experience

The Bridge Wrocław MGallery Hotel Collection

• Poland
• Hospitality
• 1 - 100 Employee

• General Manager

  • Aug 2022 - Present

  The Bridge Wrocław MGallery carries its exclusive location already in the name - located nearby The Cathedral and Botanical Garden, this luxury lifestyle hotel offers a sense of comfort and modern design. It’s the ideal starting point for city exploration or a place where you can unwind after a long day, enjoying the tasteful hotel with its unique story. The Bridge Wrocław features 184 guest rooms, 3 restaurants & bars, a 500 sqm ballroom with 3 additional functions rooms and relaxing Spa and fitness facilities. Show less



Sofitel Munich Bayerpost

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Hotel Manager

  • Dec 2017 - Jul 2022

  5* deluxe hotel with 396 rooms and suites, 3 restaurants and bars, and 20 conference rooms, including 1 ballroom • Assuming revenue responsibility for approx. 41 MEUR p. a. • Managing and overseeing the leadership of all operational departments focusing on superior guest service, quality, team development, and maximum profitability • Supporting target definition in collaboration with the Heads of Department • Ensuring smooth operations and providing optimum guest service • Dealing with and intensively cooperating with strong works councils • Training, developing, coaching, and consulting employees • Ensuring compliance with local health and safety regulations • Contributing to project management in different hotel areas • Achievements: - Increased employee survey by 15 percentage points - Increased TRevPar by 18.70 euros - Increased revenue by 7 % within 2 years - Increased quality inspection by 9 percentage points Show less



Zur Bleiche Hotel & Resort

• Burg (Spreewald), Brandenburg, Germany

• General Manager

  • Apr 2017 - Jun 2017

  5* award-winning resort hotel with 91 rooms and suites, 4 restaurants (including one Michelin Star-rated restaurant) and bar, extensive Spa facilities, and banquet and wedding options for up to 150 guests • Assumed revenue responsibility of approx. 14.2 MEUR p. a. (48 % Hotel, 32 % F&B, 20 % Spa) • Oversaw leadership of all departments with a total of 130 team members • Prepared the implementation of an employer branding strategy to promote new employee recruiting and increase hotel reputation • Analyzed and identified financial opportunities, including cost control and empowered productivity levels • Streamlined processes and procedures in operational departments • Achievements: - Increased team members' satisfaction - Increased all revenues, focusing on finding new business streams - Grew guest satisfaction and sales through motivated teams and process optimization Show less



Westin Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Hotel Manager

  • Dec 2013 - Jan 2017

  5* business hotel with 627 rooms and suites, 4 restaurants and bars, and 21 conference rooms, including 1 ballroom • Assumed revenue responsibility for approx. 40 MEUR p. a. (67 % rooms & 28 % F&B) • Oversaw leadership of all operational departments with a total of 280 team members and ensured a focus on coaching and team development • Analyzed and identified financial opportunities for all revenue streams • Cooperated with the senior leadership on setting up and delivering all revenue and cost budgets • Prepared, scheduled, and implemented a renovation project resulting in increasing room profit • Dealt with and intensively cooperated with strong works councils • Achievements: - Grew team member engagement score by 11 points from 74 % to 85 % - Grew leadership score by 4 points from 76 % to 80 % Show less



Kempinski Hotels

• Germany
• Hospitality
• 700 & Above Employee

• Executive Assistant Manager i/c F&B

  • Apr 2012 - Nov 2013

  First international 5* business hotel with 363 rooms and suites, 6 restaurants and bars, and 12 function rooms including 2 ballrooms (hotel opening in 2013) • Supported the pre-opening phase, including the development of all F&B concepts - Finalized all FF&E and OE&S procurement lists for all operational departments - Participated in construction meetings and closely cooperated with the owning company - Purchased all equipment - Recruited key team members - Compiled F&B budgets and prepared forecasts - Developed menus in close cooperation with the Executive Chef - Prepared all departmental standard operating policies and procedures - Developed training programs Show less



Kempinski Hotel Beijing Yansha Center

• China
• Hospitality
• 1 - 100 Employee

• Director of Food & Beverage

  • May 2010 - Mar 2012

  5* business hotel with 526 rooms and suites (additionally: 170 residential apartments, 145 offices and commercial showrooms, 8 restaurants and bars, and 10 function rooms including 1 ballroom) 5* business hotel with 526 rooms and suites (additionally: 170 residential apartments, 145 offices and commercial showrooms, 8 restaurants and bars, and 10 function rooms including 1 ballroom)



Hotel Adlon Kempinski Berlin

• Germany
• Hospitality
• 100 - 200 Employee

• Director of Food & Beverage

  • Feb 2009 - May 2010

  5* Leading Hotels of the World with 384 rooms and suites, 2 restaurants and 1 bar, 17 conference rooms, and 2 ballrooms 5* Leading Hotels of the World with 384 rooms and suites, 2 restaurants and 1 bar, 17 conference rooms, and 2 ballrooms



Hilton

• United States
• Hospitality
• 700 & Above Employee

• F&B Operations Manager

  • Apr 2007 - Dec 2008

  5* hotel with 591 rooms and suites, 6 restaurants and bars, and 16 conference rooms including 1 ballroom 5* hotel with 591 rooms and suites, 6 restaurants and bars, and 16 conference rooms including 1 ballroom



Hôtel Plaza Athénée New York

• United States
• Hospitality
• 1 - 100 Employee

• F&B Manager

  • Jan 2006 - Apr 2007

  5* Leading Hotel of the World with 115 rooms, 35 suites, 3 restaurants and bars, and 2 banquet rooms 5* Leading Hotel of the World with 115 rooms, 35 suites, 3 restaurants and bars, and 2 banquet rooms



Millennium Hotels and Resorts

• Singapore
• Hospitality
• 700 & Above Employee

• Assistant F&B Manager

  • Jun 2004 - Jan 2006

  4* superior hotel with 454 rooms and suites, 18 themed restaurants and bars, 22 conference rooms, and 2 musical theatres for 7,200 guests 4* superior hotel with 454 rooms and suites, 18 themed restaurants and bars, 22 conference rooms, and 2 musical theatres for 7,200 guests



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Assistant F&B Manager

  • Oct 2003 - May 2004

• Restaurant Manager

  • Mar 2000 - Sep 2003



Westin Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Chef de Rang

  • May 1999 - Feb 2000