Experience

SMATRICS

• Austria
• Renewables & Environment
• 1 - 100 Employee

• User Experience Specialist

  • Jul 2021 - Present



s IT Solutions

• Austria
• Banking
• 700 & Above Employee

• Solution Analyst

  • May 2019 - May 2021

  Building a modern Customer-centric SRM Tool based on ServiceNow to replace an old product-centric tool. - requirements engineering - write user stories - UX concept & evaluation - design wireframes - acceptance tests - 3rd level support Building a modern Customer-centric SRM Tool based on ServiceNow to replace an old product-centric tool. - requirements engineering - write user stories - UX concept & evaluation - design wireframes - acceptance tests - 3rd level support



Technische Universität Wien

• Austria
• Research Services
• 700 & Above Employee

• Administration

  • Oct 2017 - Feb 2019

  Course Administration, Course Software Development and maintenance of the course "Ways of thinking in Informatics."

• Tutor

  • Mar 2018 - Jul 2018

  Course Administration of "HCI in Health Care"



Technische Universität Wien

• Austria
• Research Services
• 700 & Above Employee

• Tutor

  • Mar 2015 - Jul 2017

  Design of new exercises, Evaluations, Software Development for Course System for the course "Basics of Human Computer Interaction"

• Tutor

  • Oct 2014 - Feb 2017

  Contact person for students with technical and organizational questions in the course "Introduction to image processing"



Institute of Science and Technology Austria

• Austria
• Research Services
• 300 - 400 Employee

• Project Staff

  • Feb 2016 - Jul 2016

  Collection of an image dataset for image processing and machine learning. Collection of an image dataset for image processing and machine learning.



Saturn Electro-Handelsges.m.b.H.

• Vienna, Austria

• Sales Specialist

  • Aug 2012 - Feb 2015

  professional customer service for photography. professional customer service for photography.



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• IT Engineer Intern

  • Jun 2012 - Jun 2012



Österreichisches Rotes Kreuz

• Austria
• Non-profit Organizations
• 500 - 600 Employee

• Secretary

  • Jul 2011 - Mar 2012

  Office support, translations, errands, IT support Office support, translations, errands, IT support



expanic Stadelmann e.U.

• Vienna, Austria

• Apple Solutions Consultant Intern

  • Mar 2010 - Mar 2010

  IT support for clients, Hardware repairs, Software maintenance and installation. IT support for clients, Hardware repairs, Software maintenance and installation.