Experience

Tiney

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Community Coach

  • Oct 2022 - Present



ACE Tiney Home Nursery

• West Byfleet, England, United Kingdom

• Business Owner - Early Years Educator

  • Nov 2021 - Present



Splendid Hospitality Group

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Cluster Sales Manager

  • May 2019 - Jan 2022



Interstate Hotel & Resorts, Now part of Aimbridge Hospitality

• United States
• Hospitality
• 700 & Above Employee

• Sales & Marketing Manager

  • Jul 2017 - Mar 2019

  I have been with Hotel Indigo Brighton since June 2017, Hotel Indigo Brighton is a brand new boutique hotel, due to open at some stage in April 2019As part of the IHG family, Hotel Indigo has been designed to a high specification. This property offers 98 boutique bedrooms in the heart of Brighton. Tasks whilst in this position:➢ Increase revenue for the hotel by growing LNR business, KNR business, Group and Agency business.➢ Generate new accounts both locally and nationally➢ Identify new markets and business opportunities, increasing sales across the hotel➢ Complete and bid on corporate and national RFP’s➢ Attend networking events to create awareness of the hotel➢ Source, develop and grow agency business➢ Representing the Hotel at various events, exhibitions and FAM trips➢ Creating the Marketing plan for the hotel, ensuring that all departments and aspects of the hotel gain exposure.➢ Launch all social media streams, Facebook, twitter, Instagram. Posting daily content➢ Complete and follow the hotels critical path in preparation for the opening of the hotel

• Sales and Marketing Manager

  • Oct 2015 - Jul 2017

  Under Interstate Hotel & Resorts I worked as Sales and Marketing Manager for The View Hotel in Eastbourne, this is a 4 star contemporary Hotel that comprises of 126 bedrooms and suites, 150 cover restaurant, a lounge bar, 2 magnificent function rooms, a large conference room and 6 further seminar rooms.Tasks whilst in this position:➢ Increase revenue for the hotel by growing LNR business, KNR business, Group and Agency business.➢ Secure and generate new business for The Event, Meetings and Wedding department➢ Grow and develop all local accounts, completing account reviews and growth plans➢ Generate new accounts both locally and nationally➢ Identify new markets and business opportunities, increasing sales across the hotel➢ Complete and bid on corporate and national RFP’s➢ Develop and grow agency business, completing and hosting FAM trips➢ Conduct daily sales calls, site inspections and client meetings➢ Create the commercial plan and activity for the hotel➢ Working closely with the Revenue Manager to ensure proposed rates meet the financial needs of the hotel➢ Monthly, quarterly and yearly reporting➢ Representing the Hotel at various events, exhibitions and FAM trips➢ Creating the Marketing plan for the hotel, ensuring that all departments and aspects of the hotel gain exposure. I was responsible for utilising and managing the £200,000 budget.➢ Producing the marketing and advertising material for the hotel on all media streams; Radio, Press, Publication and social media.➢ Running and organising client appreciation events➢ Running and organising wedding fairs and exhibitions➢ Attending monthly HOD meetings and weekly revenue meetings



LA fitness UK

• Brighton, United Kingdom

• General Manager

  • Oct 2014 - Sep 2015

  My role at LA Fitness Brighton had me managing one of the most successful branches across the LA estate. As General Manager, I was commercially and operationally responsible for the clubs performance. I managed a branch that is in the top 3 of the company, had over 4,600 members and had been over exceeding sales targets and operational audits over a number of years. I managed a team of 25 club staff, 20 personal Trainers, 15 class instructors and have took the club through a multimillion pound investment and development. Main Tasks: ➢ Full responsibility for the financial and commercial awareness of the business ➢ Managing and developing all staff within the club ➢ Performing staff appraisals and monthly one to ones ➢ Monthly payroll of all staff ➢ Ensuring the club hits all targets including: joining fees, net member movement, sales targets and gym sundry revenue. ➢ The planning and delivery of monthly marketing and lead generation initiatives ➢ Daily management of the sales team, ensuring the daily sales target is achieved. ➢ Dealing with all members, ensuring a high level of customer service at all times ➢ Ensuring that all Health and safety procedures are adhered to within the club ➢ Ensuring that the club is legally complaint and achieving the highest score in all audits ➢ Managing the day to day fitness programme and facilities of the club ➢ Ensuring that all equipment and facilities are in good working order and well presented ➢ Opening, closing and operating the club ➢ Managing all personal trainers, coaches and group fitness instructors ➢ Managing standards and customer service levels across the club Achievements: Hitting sales target 9 times out of 11. Writing 550 memberships for January 2015 alone. My team and I have grown the member base by over 2,000 members in 2015. Achieved the highest score possible on a triple audit.



REED

• Brighton, United Kingdom

• Reed Education Branch Manager (Temporay contract)

  • Mar 2014 - Oct 2014

  Main Tasks: ➢ Full responsibility for the financial and commercial awareness of the business. ➢ Managing team of 4 consultants across all educations sectors including primary, secondary, colleges and SEN ➢ Facilitating day to day supply, long term supply and permanent vacancies ➢ Reporting on sales figures, weekly, monthly and quarterly ➢ Setting all branch targets including: Revenue, KPI’s and compliance targets ➢ Mapping out yearly marketing strategy for the Branch ➢ Marketing campaigns for the Branch and each educational sector ➢ Running training and coaching sessions for each consultant ➢ Performing weekly and monthly reviews with team, setting targets, KPI’s ➢ Attending client meetings ➢ Managing and running the East Sussex, Secondary Education desk ➢ Candidate registrations and compliance. ➢ Ensuring that all payroll and invoicing is done on a weekly basis ➢ Placing advertisements for job vacancies ➢ Growing and developing the branch to be in line with Reeds financial and expansion expectations ➢ Being part of the sales programme, Impact plus; designed to enhance people development and branch Revenue Achievements: We grew the day to day supply turn over from 35 days per week to just under 200 days per week, increasing revenue from approx. £3,000 per week to just over £9,000 per week. We exceed the September permanent recruitment target by £21,000 – Our target was £40,000; we achieved £61,000 in permanent placements alone. Term on term we managed to bring on over 20 new using schools for September and the new academic year.



8/2012 – 08/2013 ​Proud Group & Proud Cabaret Brighton, City & Camden

• Brighton, United Kingdom

• ​Senior Group Sales, Marketing & Event Manager

  • Aug 2012 - Aug 2013

  Main Tasks: ➢ Managing a team of sales people spilt across 3 sites ➢ Reporting on sales figures, weekly, monthly and quarterly ➢ Mapping out yearly sales and marketing strategy for Proud Cabaret Brighton and City ➢ Marketing campaigns for Proud Cabaret Brighton and City ➢ Managing promotional activity for the whole company ➢ Performing venue show rounds for key clients and all incoming enquires ➢ Securing private hire business for The Brighton and City site ➢ The recruitment of staff for the sales and events department ➢ Working and running senior or high end events ➢ Overseeing and running events on an operational level ➢ Assisting the sales team and confirming Restaurant bookings ➢ Assisting the sales team at Brighton with all aspects of restaurant bookings ➢ Brand awareness and advertising for Proud Cabaret Brighton Achievements: During 2012, I signed £49k worth of private event business for Brighton, ending the year on £78,805. During 2013, I achieved £201k worth of private event business for the year, against a budget of £180k



​Inc Group & Instinct Events

• London, United Kingdom

• ​Head of Sales, Marketing & Events

  • May 2009 - Aug 2012

  Main Tasks: ➢ Running a team of nine sales and event managers ➢ Reporting on sales figures, weekly, monthly and quarterly ➢ Setting budgets and targets for Instinct events, each sales person and each site ➢ Mapping out yearly sales and marketing strategy for Inc Group and Instinct Events ➢ Marketing campaigns for Instinct Events and all Inc Group sites ➢ Managing all promotional activity for the company and then all 26 venues individually. ➢ Creating and delivering new venue opening campaigns, Christmas campaigns and campaigns for other yearly occasions ➢ Designing and creating all marketing material ➢ Performing venue show rounds for key clients ➢ The recruitment and staff appraisals for the Instinct events department ➢ Working and running senior or high end events ➢ Attending fortnightly board meetings, leading weekly team meetings ➢ Overseeing and running events on an operational level ➢ Developing and generating relationships with 3rd party companies, key clients and suppliers. ➢ Securing contracts, managing and running all pre and post show hospitality for artists playing in the O2 arena. Achievements: Implementing new sales and marketing procedures for the entire company. Increased the yearly revenue, totalling £1.9 million in 2009, £3.2 million in 2010, £3.3 million in 2011 Managed the opening of two new venues in Canary Wharf