Johanne Asbridge
Customer Support Manager at Beaver Process Equipment Pty Ltd- Claim this Profile
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Bio
Experience
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Beaver Process Equipment
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Australia
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Mining
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1 - 100 Employee
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Customer Support Manager
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Dec 2018 - Present
Beaver Process Equipment is the Manufacturer of Slurryflex Mining Hose and Abrasiguard Lined Piping. Beaver is also a Distributor of Manual, Actuated & Control Valves with an onsite Workshop for Assembly & Testing. Responsibilities: - Managing Customer Support Team - Customer Service - Internal Sales - Technical (Valves, Mining Hose, Lined Piping) Support to Customers - Technical Evaluation of client’s requirements and offering conforming Mining Hose, Valves, Lined Piping. - Project Coordination - Preparation of Project Tender Proposals - Creating Project Tender Quotations - Creation & Completion of Proposal Documentation & Schedules - Coordination with both internal and external stakeholders globally - End to End Proposal Management Functions from Quotation through to Delivery - Completion of Project Documentation (Document Control) - Managing external stakeholders to ensure on-time delivery - Coordination of Warehouse/Workshop Production Schedules
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Project Coordinator
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Mar 2016 - Nov 2018
Beaver Process Equipment is the Manufacturer of Slurryflex Mining Hose and Abrasiguard Lined Piping. Beaver is also a Distributor of Manual, Actuated & Control Valves with an onsite Workshop for Assembly & Testing. Responsibilities: - Customer Service - Internal Sales - Technical (Valves & Hose) Support to Customers - Technical Evaluation of client’s requirements and offering conforming Hose, Valves, Lined Piping. - Preparation of Project Tender Proposals - Creating Project Tender Quotations - Creation & Completion of Proposal Documentation & Schedules - Coordination with both internal and external stakeholders globally - End to End Proposal Management Functions from Quotation through to Delivery - Completion of Project Documentation (Document Control) - Managing external stakeholders to ensure on-time delivery - Coordination of Warehouse/Workshop Production Schedules
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Beaver Process Equipment
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Australia
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Mining
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1 - 100 Employee
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Internal Sales
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Nov 2015 - Feb 2016
Beaver Process Equipment is the Manufacturer of Slurryflex Mining Hose and Abrasiguard Lined Piping. Beaver is also a Distributor of Manual, Actuated & Control Valves with an onsite Workshop for Assembly & Testing. Responsibilities: - Customer Service - Internal Sales - Technical (Valves & Hose) Support to Customers - Technical Evaluation of client’s requirements and offering conforming Hose, Valves, Lined Piping. - Coordination with both internal and external stakeholders globally - End to End Enquiry Management Functions from Quotation through to Delivery - Managing external stakeholders to ensure on-time delivery - Coordination of Warehouse/Workshop Production Schedules
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Project Manager
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Apr 2010 - Nov 2015
Valve Torque is a Distributor for Manual & Actuated Valves. Responsibilities: - Customer Service - Internal Sales - Technical Valve Support to Customers - External Sales Representative - Technical Evaluation of client’s requirements and offering conforming Valves - Preparation of Project Tender Proposals - Creating Project Tender Quotations - Creation & Completion of Proposal Documentation & Schedules - Coordination with both internal and external stakeholders globally - End to End Proposal Management Functions from Quotation through to Delivery - Completion of Project Documentation (Document Control) - Managing external stakeholders to ensure on-time delivery - Coordination of Warehouse/Workshop Production Schedules
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Project Manager
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Jul 2005 - Mar 2010
ITW Techflow is a Distributor for Manual, Actuated & Control ValvesResponsibilities:- Technical Evaluation of client’s requirements and offering conforming Valves- Preparation of Project Tender Proposals- Creating Project Tender Quotations- Creation & Completion of Proposal Documentation & Schedules- Coordination with both internal and external stakeholders globally- End to End Proposal Management Functions from Quotation through to Delivery- Completion of Project Documentation (Document Control)- Managing external stakeholders to ensure on-time delivery- Coordination of Warehouse/Workshop Production Schedules- Technical Valve Support to Customers
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Project Coordinator
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Sep 2003 - Jun 2005
ITW Techflow is a Distributor for Manual, Actuated & Control ValvesResponsibilities:- Customer Service- Internal Sales - Assisting the Project Manager- Preparation of Project Tender Proposals- Creating Project Tender Quotations- Creation & Completion of Proposal Documentation & Schedules- Coordination with both internal and external stakeholders globally- End to End Proposal Management Functions from Quotation through to Delivery- Completion of Project Documentation (Document Control)- Managing external stakeholders to ensure on-time delivery- Coordination of Warehouse/Workshop Production Schedules- Technical Valve Support to Customers
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Internal Sales / Document Control
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May 2000 - Aug 2003
ITW Techflow is a Distributor for Manual, Actuated & Control ValvesResponsibilities:- Customer Service- Office Administration- Data Entry of Purchase Orders & Delivery Dockets- Internal Sales - Assisting the Project Manager- Completion of Project Documentation (Document Control)
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Data Entry Clerk
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Nov 1999 - Feb 2000
Responsibilities: - Office Administration - Banking - Data Entry of Purchase Orders & Delivery Dockets Responsibilities: - Office Administration - Banking - Data Entry of Purchase Orders & Delivery Dockets
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Education
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Aveling
Cert IV Leadership & Management, Business Administration and Management, General