Experience

Roy's Furniture

• United States
• Retail
• 1 - 100 Employee

• Director Supply Chain Management

  • Dec 2008 - Present

  During my role as Director Supply Chain Management Leader, I analyze corporate day-to-day operations, highlight operational redundancies, and execute continuous improvement strategies with a keen focus on accomplishing designated business goals. It is a part of my day-to-day responsibilities to conduct data analysis on retail merchandising trends and devise creative marketing solutions and innovations. I also direct the production planning and procurement processes for company brands and sales channels. I play a key role in improving the customer experience by delivering quality customer service. I organize and manage team meetings to establish and execute robust business strategies aimed at driving corporate revenue streams and achieving new business development opportunities. In this role, I ensure the seamless availability of supplies by managing supply chain operations for the company. I also establish and strengthen long-lasting relationships with domestic and international vendors and negotiate favorable contracts to achieve delivery dates and cost targets each season. My Key Contributions for this role: * Ensured efficient customer service for $5M+ book of business that increased customer retention by 22% within the first year by implementing new database/software. * Achieved significant cost savings by negotiating favorable contracts with potential vendors. * Enhanced skillset of more than 20 staff members on new work procedures for each department that ultimately resulted in increased productivity and sales. * Ensured seamless availability of the material by managing the procurement of supplies for the company. Show less