Johanna Brown

Operations Manager at Lights Inc
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Contact Information
Location
Seattle, Washington, United States, US
Languages
  • English -

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Credentials

  • Certified Apprentice Lighting Technician (CALT)
    NALMCO - interNational Association of Lighting Management Companies
    Jan, 2018
    - Sep, 2024
  • CPR, AED, and First Aid for Adults
    Health & Safety Institute (HSI)
    Jul, 2018
    - Sep, 2024

Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2019 - Present

      -Oversee projects from start to finish -Help plan for short and long term goals -Communicate with customer relations -Check us Out! www.lightsinc.com -Oversee projects from start to finish -Help plan for short and long term goals -Communicate with customer relations -Check us Out! www.lightsinc.com

    • United States
    • Construction
    • 1 - 100 Employee
    • Service Project Manager/Assistant to CEO
      • Mar 2016 - Mar 2019

      -Assist the CEO with travel plans, daily tasks, calendar management, meeting minutes, agendas, itineraries, etc. -Manage projects within the service department -Handle emergency calls on the week days and weekends -Service locations in Washington, Oregon, and Hawaii -Work with 20 plus different account managers -Problem solve and troubleshoot every day with work orders -Schedule monthly, bi-monthly and quarterly services for multiple accounts -Schedule 40+ hour weeks for 8-10 Journeyman Electricians -Handle the companies Facebook/LinkedIn account -Approve time cards each week -Handle permits, lift rentals, and other materials -Set up new customers and keep a customer based clientele -Communicate with my service technicians on a daily basis -Send quotes for small projects -Order LED fixtures for projects -Handle any disputes with customers -Make executive decisions on work being performed -Negotiate rates with customers Show less

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Chiropractic Assistant
      • Aug 2015 - Jan 2016

      -Set up payment plans -Set up individual chiropractic treatment schedules -Scheduled massage, chiropractic, and weight loss appointments daily -Greeted every patient/walk in that came through the door -Cleaned/prepared exam rooms for doctors -Prepared X-Ray cd's and sent them to the appropriate destination -Worked with the software: Platinum -Collected money and balanced every day -Collected paperwork for each patient and set up their own account -General office duties -Directed doctors and patients to the appropriate room Show less

    • Public Relations Intern
      • Oct 2014 - Apr 2015

      -Frequently assist with organizing and planning the annual Spring Business Showcase -Regularly handle/file paperwork and billing information -Constantly contacting numerous businesses via phone/email -Experience and familiarity with managing and updating the website (bellingham.com) -Experience with Constant Contact -Experience with writing press releases -Regular office duties -Frequently assist with organizing and planning the annual Spring Business Showcase -Regularly handle/file paperwork and billing information -Constantly contacting numerous businesses via phone/email -Experience and familiarity with managing and updating the website (bellingham.com) -Experience with Constant Contact -Experience with writing press releases -Regular office duties

Education

  • Western Washington University
    Communication Major, Communication and Media Studies
    2011 - 2015
  • Everett High School

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